Administrative Assistant

The Oaklands Primary School; Fox Hollies; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee assistance programme

High quality training and support in/跨

Wellbeing Advocates

Lifestyle benefits and discounts

Job summary

The Oaklands Primary School in Birmingham is seeking an enthusiastic school office administrator to join the busy front desk. You will be the first point of contact for visitors and parents, delivering efficient reception and admin support in a 2-form entry setting.

Applicants should have Level 4 English and Maths, with MS Office and database experience and strong customer service, communication, and resilience for a fast-paced school environment. Experience in a school is desirable.

Qualifications

• Educated to level 4 or above in English and Maths.
• Ideally an intermediate or higher qualification in word processing.
• Experience using Microsoft Office and databases.

Responsibilities

• Provide administrative support in the school office and on reception, being the first point of contact for visitors and parents.
• Maintain records and manage clerical tasks in a fast-paced environment.
• Support day-to-day admin duties and ensure effective customer service.

Skills

Customer service

Reception experience

Excellent communication

Resilience in fast-paced environment

Education

Level 4 English and Maths

Intermediate word processing qualification

Tools

Microsoft Office

Databases

Job description

Summit Learning Trust Mission Statement

Success through Endeavour

Ambition through Challenge

Strength through Diversity

We seek a highly motivated and enthusiastic person to join our busy school office team to provide an effective administrative support service. This will involve working in the school reception being the first point of call for all visitors and parents. No two days are the same so the successful candidate will need to have the resilience and enthusiasm to deliver results in a fast-paced environment.

To be successful you should be educated to level 4 or above in English and Maths and ideally have an intermediate level or above qualification in word processing. You should have experience of using Microsoft office and databases packages. It is also essential that you have excellent customer service and communication skills as well as previous experience in administration including reception work. Experience of working in a school setting is desirable.

The Oaklands Primary School is a 2-form entry Primary school in Acock’s Green Birmingham. Our Ofsted report (March 2025) has identified many positives within our school including the school being “highly ambitious for all pupils to learn, experience, achieve and flourish”. The school provides an “exceptional education experience for all”, with an “aspirational curriculum” which is “meticulously planned and sequenced” and has “high expectations embedded across the curriculum”.

We embrace and celebrate the diverse communities that make The Oaklands ‘who we are’. We believe that every child has the right to the highest possible standards in their education so that they are equipped with the skills they need to succeed in life. We are ambitious and aspirational for all our pupils and set high targets. We aim high because we know with the right opportunities, our pupils can do it.

We take great pride in developing a caring, creative and safe environment for our pupils and we are passionate about providing a rich and varied curriculum that inspires curiosity and enquiry.

Are you our newest recruit? Are you ready to really make a difference and join us on our journey?

For a full description of the role and person specification, please see the accompanying documents.

Why work for us?

We offer a range of wellbeing and work-life balance benefits to recognise and reward the essential contributions our colleagues make to our success and growth. These include access to:

• Employee assistance programme
• High quality training and support in and across academies enabling career progression.
• Wellbeing Advocates
• Lifestyle benefits and discount schemes, including gym discounts and cycle to work scheme.
• Health Protection Scheme alongside Flu Jab and Eyecare Vouchers
• Generous employer pension schemes

The closing date is 11th October 2026 and it is anticipated that interviews will be held shortly after the closing date.

We warmly welcome applications from candidates of all backgrounds and communities. Summit Learning Trust is proud to be an equal opportunities employer, committed to creating a workplace where everyone feels valued, respected and supported to thrive.

We are committed to safeguarding and promoting the welfare of children and young people and expect all colleagues to share this commitment. All appointments will be subject to an enhanced DBS check, including a Children’s Barred List check., and online searches will be conducted for shortlisted candidates. Our Child Protection and Safeguarding Policy is available to view here.