Administrative Assistant

Keynote Coffee Ltd; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Keynote Coffee Ltd, part of the ECOM Group, seeks an Administrative Assistant in Cheltenham. The role involves supporting the team through order processing, invoice management, and customer query resolution. Ideal candidates will have administrative experience, strong communication skills, and be proficient in using Navision. Join a unique business team committed to connecting roasters with specialty coffees globally.

Qualifications

• 1+ year of administrative experience required.
• Excellent communication and interpersonal skills.
• Experience using different systems is a plus.

Responsibilities

• Processing of all orders onto Navision and recording delivery orders.
• Resolving invoice queries with suppliers and answering customer queries.
• Assisting with ad hoc tasks as required by the local team.

Skills

Administrative experience

Communication

Interpersonal skills

Detail oriented

Self-starter

Tools

Navision

Job description

Keynote Coffee is based in Cheltenham and is part of the ECOM Group. The Company connects roasters to specialty, certified and high commercial coffees from producing Global communities, acting as sourcing agents and service providers.

The Role:

This role of Administrative Assistant is to work within this unique Business team to provide administrative support. The role will involve processing orders using our Navision IT system and to provide support with the order processing for the team in terms of invoicing and answering client queries.

Responsibilities:

The role will provide proactive support to the team and will include but not be restricted to the following:

• Processing of all orders onto Navision and recording of delivery orders
• Processing of all overhead invoices from receipt to sign off and approval for payment
• Record all payments using Navision System and code correctly
• Resolving invoice queries with suppliers etc.
• Answer any customer queries and resolve any issues
• Assist with ad hoc tasks as required by local team

Skills

• 1+ year of administrative experience
• Excellent communication and interpersonal skills
• Fast learner and experience using different systems
• Detail conscious and must be a self-starter
• Knowledge of a similar background would be an advantage (business, logistics, commodities) but not essential
• Knowledge or experience of using Navision would be an advantage