Administration & Technical Support

Severn Trent Water; Coleshill CP; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Salary of £25,000 - £29,000 dependent

25 days holiday + bank holidays

Annual bonus scheme (up to £1500)

Full Training and support

Leading pension scheme – employer 15%

Sharesave – buy Severn Trent shares

Academy training and development

Electric vehicle scheme and retail</n>

Family friendly policies

Two volunteering days per year

Job summary

Severn Trent is seeking an Administration & Technical Support professional to keep the Pollution Response Team running smoothly. Based in Coleshill, you will coordinate vehicles, equipment and resources, and collaborate with technicians, workshops and internal teams to ensure the service remains operational.

The role is Monday–Friday, 08:00–16:00 (excluding bank holidays) with travel to other Severn Trent sites as needed. A customer‑focused, organized mindset will help you succeed.

Responsibilities

• Track and manage equipment and vehicle usage across incidents, maintaining accurate inventory records
• Coordinate fleet servicing, maintenance, and repairs with workshops, including arranging vehicle recovery where required
• Coordinate Fleet Servicing, hire vehicles, and arrange specialist equipment to maintain operational capability
• Maintain audit trails for equipment and vehicle use
• Support waste documentation and compliance, retaining and managing consignment records in line with policy
• Support traffic management processes, including permits (as applicable), and track plant/equipment maintenance schedules
• Carry out general office duties using Microsoft tools (Excel, Word, PowerPoint, SharePoint)

Job description

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Administration & Technical Support

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

The Pollution Response Team (PRT) is a newly established function within Network Control, acting as Severn Trent’s environmental emergency response service. The team provides a fast, reliable 24/7 response to water and waste incidents, using specialist equipment and highly trained technicians to minimise environmental impact and support field operations.

As Administration & Technical Support, you’ll play a key role in keeping the team running smoothly day to day. You’ll support the coordination of vehicles, equipment, and resources, working closely with technicians, managers, workshops, and internal teams to ensure the service remains operational and effective.

This role is Monday–Friday, 08:00–16:00 (excluding bank holidays), primarily based in Coleshill, with occasional travel to other Severn Trent sites as needed (flexibility can be discussed)

So, does this sound interesting to you? If so, please keep reading!

LETS TELL YOU MORE

Your key accountabilities in this role will include:

• Track and manage equipment and vehicle usage across incidents, maintaining accurate inventory records
• Coordinate fleet servicing, maintenance, and repairs with workshops, including arranging vehicle recovery where required
• Coordinate Fleet Servicing, hire vehicles, and arrange specialist equipment to maintain operational capability
• Maintain audit trails for equipment and vehicle use
• Support waste documentation and compliance, retaining and managing consignment records in line with policy
• Support traffic management processes, including permits (as applicable), and track plant/equipment maintenance schedules
• Carry out general office duties using Microsoft tools (Excel, Word, PowerPoint, SharePoint)

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award‑winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary of £25,000 - £29,000 dependent on experience .
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1500 dependent on company performance)
• Full Training and support will be provided
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Two volunteering days per year

WHATS NEXT?