Administration Team Lead - Prison Health Care

NHS Scotland; Bishopbriggs; On-site; GBP 30,000 - 42,000; Full time

Job summary

NHS Scotland seeks an Administrative Services Manager for HMP Low Moss, ensuring safe healthcare delivery and managing administrative support within prison settings. The role requires a degree in Business Administration or IT and experience in managing large teams. The position offers a full-time, permanent opportunity with structured working hours.

Qualifications

• Experience in managing or supervising staff within a large multi-function service.
• Knowledge of General Practice Administration.
• Equivalent experience that demonstrates the ability to operate at the required level.

Responsibilities

• Manage administrative services related to healthcare delivery at HMP Low Moss.
• Support operational management of prison healthcare services.
• Lead, manage, and advise administrative staff within the prison healthcare setting.

Skills

Management

Administrative Support

Communication

Education

Degree or HNC in Business Administration

Degree in Information Technology

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across a wide range of clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health care services to a population of over 1.15 million, expanding to 2.2 million when regional and national services are included.

This is a permanent, full-time position.

The shift pattern for this role is Monday to Thursday, 08:00-16:30, and Friday, 08:00-15:30, with alternative Fridays, 08:00-16:30.

As part of the Prison Health Care Services Management Team, the post holder will manage administrative services related to healthcare delivery at HMP Low Moss. The role involves ensuring a safe environment for prisoners and staff, leading the development and evaluation of administrative systems, and supporting the operational management of the prison healthcare services.

The post holder will be responsible for developing and providing administrative support at HMP Low Moss, facilitating effective patient care through NHS systems, and monitoring the work of the administrative team. They will support the Operational Manager and assist the Prison Health Care Business Support Manager/Administrator Business Support Officer across HMP Low Moss, HMP Greenock, and HMP Barlinnie, with occasional travel to these establishments.

Key responsibilities include maintaining effective support to staff, management, and clinicians, managing rotas, setting objectives, and providing training via KSF and PDP. The post holder will also lead, manage, and advise administrative staff within the prison healthcare setting.

Qualifications required are a degree or HNC in Business Administration and/or Information Technology, or equivalent experience demonstrating the ability to operate at this level. Experience in managing or supervising staff within a large, multi-function service, and knowledge of General Practice Administration, are essential.

Informal inquiries can be directed to Stacy Quail, Admin/Business Support Officer, at 0141 762 9688 or [e-mail].

Further details on how to contact the Recruitment Service are available within the Candidate Information Packs.

Note: Due to high application volumes, the position may close before the advertised deadline once applications commence, so early submission is advised.

NHS Greater Glasgow and Clyde values diversity and encourages applications from all community sections. We are committed to being a Forces Friendly Employer under the Armed Forces Covenant, supporting military community applications.

Applicants must provide honest and original responses to all application questions. Use of AI, automated tools, or third-party assistance to draft or modify responses is strongly discouraged, and failure to comply may lead to application withdrawal.