Administration Officer, Bath (3 days a week), Temporary

Reed; Bath; On-site; GBP 18,000 - 19,000; Full time

Job summary

REED Business Support in Bath is partnering with a business based in central Bath to recruit a Temporary Administration Officer. The role starts ASAP for four weeks, with ongoing coverage for sickness as required, and offers hours at 9am–5pm, three days per week.

Enhanced DBS preferred and the position involves reception duties, data input, and secretarial support across the team. You will handle customer care in person, by email, or by phone and use MS Office and CRM databases daily.

Qualifications

• Two years of experience in a customer-focused environment.
• Excellent typing and computer skills, including Word, Excel, Outlook.
• Experience with database/CRM systems.
• Knowledge of medical terminology and audio typing desirable.
• Excellent verbal and written communication skills.
• Able to manage a varied workload and work independently or in a team.
• Polite and professional manner.

Responsibilities

• Undertake various administrative duties to assist in the smooth running of the office, including secretarial and administrative support to the team.
• Deliver exceptional customer and supporter care, ensuring a positive and friendly experience either in person or via email or phone.
• Perform reception duties including greeting visitors, answering phones, and managing emails.
• Input data and produce reports from databases, including databases and fundraising databases.
• Maintain and update records, ensuring accuracy and confidentiality.
• Support the organisation of courses and manage external bookings for meeting rooms, including setup and assistance with AV equipment as required.

Skills

Customer service

Typing

MS Office

Database systems

Medical terminology

Audio typing

Communication

Teamwork

Job description

REED Business Support in Bath is partnering with a business based in central Bath in their search for a Temporary Administration Officer.

This is a temporary role to start ASAP for 4 weeks (ongoing to cover sickness)

Enhanced DBS preferred

£13.00 - £14.00 per hour

3 days a week - 9-5pm (30 minutes lunch break)

Day-to-day of the role:

• Undertake various administrative duties to assist in the smooth running of the office, including secretarial and administrative support to the team.
• Deliver exceptional customer and supporter care, ensuring a positive and friendly experience either in person or via email or phone.
• Perform reception duties including greeting visitors, answering phones, and managing emails.
• Input data and produce reports from databases, including databases and fundraising databases.
• Maintain and update records, ensuring accuracy and confidentiality.
• Support the organisation of courses and manage external bookings for meeting rooms, including setup and assistance with AV equipment as required.

Required Skills & Qualifications:

• Minimum of two years' experience in a customer focused environment.
• Excellent typing and computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with database/CRM systems.
• Knowledge of medical terminology and audio typing experience are desirable.
• Excellent verbal and written communication skills.
• Ability to manage a varied workload, prioritise effectively and work independently or as part of a team.
• Polite and professional manner.