Administration Officer

Salford-Council; Swinton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Salford-Council's Safeguarding & Quality Assurance Unit is hiring an Administrative Officer to support Children's Services. The role involves managing workloads, maintaining records, and ensuring service delivery meets timescales and performance indicators.

The successful candidate will have proven administrative experience, strong IT skills with Microsoft Office, excellent communication, and a commitment to confidentiality and data protection.

Qualifications

• Proven administrative background with experience supporting multiple service areas.
• Strong organisational skills to manage workloads and meet statutory timescales.
• Experience of minuting meetings and recording information accurately.
• Effective communication with colleagues at all levels and with partners.
• Proficiency in computers and PC-based applications, including Microsoft Office.
• Ability to maintain confidentiality and apply Data Protection principles.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide extensive administrative support to the Safeguarding & Quality Assurance Unit.
• Manage workloads and ensure outputs align with timescales and performance indicators.
• Take minutes and accurately record information shared in meetings.
• Support positive and collaborative working relationships within the team.
• Maintain high standards of data privacy and security.

Skills

Administrative experience

Organisational skills

Communication skills

Confidentiality

Data Protection principles

Time management

Problem solving

Tools

Microsoft Office

Job description

Working Pattern: Monday to Friday – 8.30am to 4.30pm

An exciting opportunity for an Administrative Officer has become available within the Safeguarding & Quality Assurance Unit supporting the work of Children's Services.

This is a busy role and there is an expectation that the post holder is able to manage their own workload and yet work as part of a team, to ensure all the responsibilities of supporting the service are considered and acted upon within agreed timescales and performance indicators are achieved.
The successful candidate must have a proven administrative background.
Candidates must also be able to demonstrate how they meet the following necessary requirements of the post in order to be shortlisted for interview: -

Essential:

• Experience of providing extensive administrative support to a range of service areas.
• Demonstrate strong organisational skills to effectively manage workloads and support compliance with statutory timescales.
• Experience of minuting meetings, recording accurately and in appropriate detail the information shared and options expressed.
• Effective communication and interpersonal skills with people at all professional levels and with a range of partners.
• Competence in the use of computers and PC based applications including Microsoft Office.
• Ability to maintain confidentiality and apply Data Protection principles.
• Ability to generate creative solutions to work issues.
• Ability to accurately undertake basic financial and numerical calculations.
• Experience of the development of positive and supportive team working relationships.
• Experience of working to tight deadlines.
• Ability to communicate complex information clearly and appropriately, both verbally and in written form.
• Ability to prioritise effectively under pressure in order to meet service standards.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.
• Qualifications/registrations – if applicable for the role

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