Administration Officer

Willow Grove Primary School; Greater Manchester; On-site; GBP 23,000 - 24,000; Full time

Job summary

Willow Grove Primary School is seeking an Administration Officer to join the busy school office in Ashton-In-Makerfield, Wigan. The role supports the School Business Manager, undertakes financial admin, and ensures robust processes while supporting teaching and admin staff.

The successful candidate will have NVQ 3 in admin or customer service, GCSEs including English and Maths, and safeguarding experience. DBS checks will be completed as part of safer recruitment.

Qualifications

• NVQ Level 3 in administration or customer service.
• At least 4 GCSEs Grade C or equivalent (including English and Mathematics).
• Excellent organisation skills and ability to manage workload.
• Experience in a busy school office and safeguarding policies familiarity.

Responsibilities

• Act as first point of contact in the school office, man the reception desk and respond to general enquiries from parents/carers, pupils, staff, contractors, visitors, the Local Authority and other external partners.
• Support the School Business Manager to implement and embed robust administration and financial procedures.
• Undertake a range of financial administration including processing orders, invoices, reconciling bank statements.
• Manage petty cash and school’s voluntary funds.
• Create good working relationships with staff, pupils and parents/carers.
• Use a wide range of IT packages such as Microsoft Outlook, Excel, Word, CPOMS, Arbor MIS and Arbor Finance.
• Act as First Aider and Fire Warden as required.

Skills

Organisation skills

Problem-solving

Communication

Experience in busy office

Initiative

Education

NVQ Level 3 in administration or customer service

GCSEs incl English & Maths

Tools

Microsoft Outlook

Excel

Word

CPOMS

Arbor MIS

Arbor Finance

Job description

Willow Grove Primary School

Willow Grove

Ashton-In-Makerfield

Wigan

WN4 8XF

Salary: Grade 4, £22,630 - £23,728 per annum. £13.70 - £14.36 per hour

37 hours per week, term time plus 1 week, working 39 weeks per year

Permanent

Required for as soon as possible

The Headteacher and Governors at Willow Grove Primary School are seeking the appointment of a highly motivated, organised and forward-thinking Administration Officer who can take post soon as possible.

At Willow Grove Primary School, we pride ourselves on providing a nurturing environment where every child is supported to reach their full potential. Our specialist school caters to pupils with Social, Emotional and Mental Health needs (SEMH). Willow Grove Primary School has adopted strong attachment and trauma-informed practices (ATP) as the basis for working with its pupils and we are looking to further develop our team with staff who have knowledge in this area.

We are looking for an experienced, highly motivated candidate who will work alongside the School Business Manager, Administration and Premises team to carry out day-to-day duties of the school office, support the implementation of robust procedures and support the teaching and support staff as needed.

In this job, you will:

• Act as first point of contact in the school office, man the reception desk and respond to general enquiries from parents/carers, pupils, staff, contractors, visitors, the Local Authority and other external partners
• Support the School Business Manager to implement and embed robust administration and financial procedures
• Undertake a range of financial administration including processing orders, invoices, reconciling bank statements
• Manage petty cash and school’s voluntary funds
• Create good working relationships with staff, pupils and parents/carers
• Use a wide range of IT packages such as Microsoft Outlook, Excel, Word, CPOMS, Arbor MIS and Arbor Finance
• Act as First Aider and Fire Warden as required

You will need:

• NVQ Level 3 qualification in administration or customer service
• At least 4 GCSE’s Graded C or equivalent (including English and Mathematics)
• Excellent organisation skills, ability to handle own workload and prioritise
• Ability to use own initiative and problem-solving skills
• A friendly, approachable personality, and able to create good working relationships with staff, pupils, parents/carers and other external partners
• Experience working in a busy office environment, ideally in a school
• Experience working in line with safeguarding policies and procedures as outlined in Keeping Children Safe in Education and Working Together to Safeguard Children

For arrange an informal discussion about this role, please contact the School Business Manager Leah Sergeant [e-mail]

Please note we reserve the right to close this advert early based on applications received.

Willow Grove Primary School is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.

Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.

We will process personal data and sensitive personal data (also known as 'special categories of personal data') and criminal records data relating to you in accordance with our Data protection policy and in accordance with data protection laws.

Interview date: Week commencing 16th November 2026

This position is subject to Enhanced Disclosure Procedures plus child barred list check

The employer is committed to safeguarding

To view the details relating to this position, please click the links below:

Supporting Documents

• Recruitment Pack
• Guidance for Safer Working Practice
• DBS Policy Statement - Schools
• Childcare Disqualification Requirements