Administration Clerk

Transformation Unit; Hyde; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27-33 days annual leave

NHS Pension Scheme

Free eye tests

Gym discount

Free bicycle loan scheme

Salary sacrifice car scheme

Support with stress and wellbeing

Job summary

Tameside and Glossop Integrated Care NHS Foundation Trust is seeking a dedicated Administration Clerk (Band 2) on a permanent basis for 37.5 hours weekly in Hyde. The role links healthcare professionals with service users, handling clerical duties and basic data input within the community healthcare setting.

The post requires IT literacy, good English and Maths at GCSE level, and the ability to work as part of a team.

Qualifications

• English and Maths, GCSE, CSE, level 1 or A-C or above
• PowerPoint knowledge
• Knowledge of Microsoft Packages
• IT Skills in Microsoft Word and Excel
• Excellent telephone manner
• Excellent typing/IT skills (email, word processing & data inputting)
• Flexibility to cope with changing needs of the job
• Eager to learn new skills

Responsibilities

• Provide a full range of clerical tasks to Healthcare Professionals.
• Have IT skills to use spreadsheets, word processing, e-mails and basic keyboard skills.
• Use the patient administration system to book patient appointments.
• General office management such as filing and records management; switchboard duties.
• Provide administration support for services off site as needed.
• Work as part of a team and carry out tasks set by the administrator/line manager.
• Be conversant with all services within Community Healthcare.
• Process incoming/outgoing mail and data input.
• Attend mandatory training and ensure compliance with data protection and safety policies.

Skills

MS Word

MS Excel

Phone etiquette

Typing skills

Data inputting

Education

GCSE English & Maths

Tools

MS Office

Job description

Employer Tameside and Glossop Integrated Care NHS Foundation Trust Employer type NHS Site Union St Clinic Town Hyde Salary £25,272 per annum Salary period Yearly Closing 19/11/2026 23:59

NHS AfC: Band 2

Job overview

Administration Clerk: Band 2 - Permanent (37.5 hours)

The clerical officer is the link between the health care professional and service users who utilise the services within community healthcare. The role of clerical officer is not to give medical advice but to refer on to a health care professional or relevant service. Any other duties as appropriate to the grade. This job description is issued as a guideline to help you understand the duties you will be initially expected to undertake. It may be changed from time to time to meet new working requirements after discussion between you and your manager. Along with the designated tasks the successful candidate will acquire an understanding of the duties and responsibilities of colleagues to become an active and proficient member of staff.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting theminimum salary threshold of £25,000/£41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

Main duties of the job

Provide a full range of clerical tasks to Healthcare Professionals.
Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
To use the patient administration system to book patient appointments. General office management skills such as filing/management of records and switchboard/telephone duties.
You may be required to provide administration support for services being provided off site.
To work as part of a team and to carry out tasks set by the administrator/line manager.
To be conversant with all of the services offered within Community Healthcare.
To process incoming and outgoing mail.
To undertake data inputting ensuring deadlines are met as set by the administrator/line manager.
Knowledge of Data Protection Act, patient confidentiality, risk management and health and safety procedures.
To attend all Mandatory Training e.g. Fire Lectures, Manual Handling, Basic Life Support & Risk Management.
To undertake waste management and energy saving procedures in accordance with trust policy and to assist with the collation of monthly waste management statistics as directed by the administrator/line manager.
To support the administrator/line manager in the smooth running of the services provided by the community healthcare setting.
Clerical officers are expected to cover at their own and other community facilities during annual leave and sickness absences.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

Person specification

Qualifications

• English and Maths, GCSE, CSE, level 1 or A-C or above

Knowledge

• PowerPoint knowledge
• Knowledge of Microsoft Packages

Skills & Abilities

• IT Skills in Microsoft Word and Excel
• Excellent telephone manner
• Excellent typing/IT skills (email, word processing & data inputting)
• Flexibility to cope with changing needs of the job
• Eager to learn new skills

New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.

For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute. These terms and conditions are not applicable for Non-Executive positions.

Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.

At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self‑assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

Use of Artificial Intelligence (AI)

If you choose to use AI when writing a job application, it is essential to personalise the content, particularly the supporting statement. AI cannot fully understand the specific context or requirements of a role and may generate inaccurate or misleading information. Over ‑ reliance on AI can reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone.

Please note that we monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.

We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.

The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.