Administration Assistant, SURREY COUNTY COUNCIL

Guardian Jobs; Woking; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

26 days holiday

Pension (LGPS)

Employee Assistance Programme

Learning & development hub

Wellbeing discounts

Carer's leave

Volunteer days

Job summary

Guardian Jobs listing for Surrey County Council seeks a TASSH Assistant to provide dedicated customer support, data administration and routine performance information. The role follows a hybrid model with home working, occasional office attendance and travel across Surrey.

The starting salary is £31,659 per annum for a 36 hour week, with 26–31 days holiday plus various leave and pension benefits. The role supports schools, settings and partners access timely, joined‑up support for children and

Qualifications

• Experience in customer service, data and administration is desirable.
• Highly organised and proactive with information and systems.
• Ability to coordinate across teams and manage meetings.

Responsibilities

• Coordinating meetings, events and partnership activity
• Maintaining records, databases and tracking systems, and supporting referral and monitoring processes
• Producing, maintaining and presenting routine management information and standard reports
• Supporting communication with schools, settings, partners and commissioned services
• Maintaining action logs, outcome records and evidence of service activity
• Acting as the first point of contact for routine enquiries and escalating more complex issues to senior colleagues when required
• Providing administrative and data support across the TAS SH, Experts at Hand and Placement Stability functions

Skills

Customer service

Data administration

Coordination

Job description

The starting salary for this position is £31,659 per annum based on a 36 hour working week.

We are excited to be recruiting Team Around the School Support Hub (TASSH) Assistants to provide dedicated customer support, data administration and routine performance information for Surrey's Team Around the School Support Hub, Experts at Hand and Placement Stability functions within the Early Intervention, Prevention and Support Service.

The role is based on a hybrid working model, combining home working, occasional office attendance and travel within the allocated locality and across Surrey as required.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays (pro-rated for part time opportunities)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

Are you highly organised, proactive and confident with information, systems and coordination?

Do you want to use your customer service, data and administration skills to help schools, settings and partners access timely, joined-up support for children and young people across Surrey?

If so, we would love to hear from you!

About The Team

The Team Around the School Support Hub sits within Surrey's Early Intervention, Prevention and Support Service. We work alongside schools, settings, families and partner agencies to strengthen inclusion, build capacity and provide support at the earliest opportunity.

Through Surrey's developing Experts at Hand approach, we are enhancing Surrey's offer by creating stronger local connections around schools and settings. This enables timely support, coordinated responses and earlier intervention when needs emerge. Our focus is on helping children and young people access the right support at the right time by bringing together expertise, information and services around local communities.

As Surrey prepares for Local Government Reorganisation, this is an exciting opportunity to contribute to the development of integrated, locality-based services that will support future ways of working across the county.

About The Role

This is a fantastic opportunity to join an innovative and evolving service that is strengthening how support is coordinated around schools, settings, children, young people and families across Surrey. Working alongside TASSH Cluster Coordinators and wider Early Intervention colleagues, you will play an important role in keeping systems, information, meetings and partnership activity organised, accurate and connected.

As a TASSH Assistant, you will provide dedicated customer support, data administration, routine management information and coordination support across Surrey's cluster model. Working closely with TASSH Cluster Coordinators and colleagues across Early Intervention and Prevention Services, you will play a key role in ensuring that systems, meetings, performance information, partnership activity and operational processes run smoothly and effectively.

In this varied role, your key responsibilities will include:

• Coordinating meetings, events and partnership activity
• Maintaining records, databases and tracking systems, and supporting referral and monitoring processes.
• Producing, maintaining and presenting routine management information and standard reports
• Supporting communication with schools, settings, partners and commissioned services
• Maintaining action logs, outcome records and evidence of service activity
• Acting as the first point of contact for routine enquiries and escalating more complex issues to senior colleagues when required
• Providing administrative and data support across the TAS SH, Experts at Hand and Placement Stability functions

This is an ideal opportunity for someone who enjoys bringing structure and organisation to complex environments, takes pride in delivering high-quality support and is motivated by helping colleagues and partners work effectively to achieve positive outcomes.

Experience within education, SEND, children’s services, local government or another multi-agency environment would be advantageous, but we also welcome applications from candidates with strong transferable skills in business support, data administration, coordination, customer service and information management.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

This job advert closes at 23:59 on Sunday 6th September 2026 with interviews planned to take place during the week commencing 21st September 2026.

Candidates who are shortlisted will be advised of the specific interview date and format following the shortlisting process.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.