Administration Assistant Modern Apprentice

Scottish Apprenticeships; Glasgow; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading company is looking for a motivated individual to join as an Administration Assistant Modern Apprentice based in Glasgow. This role involves providing essential administrative support while gaining an industry-recognized qualification through an apprenticeship program. The successful candidate will manage CRM systems, contract processing, and various office duties, contributing to the efficiency of the business processes. The apprentice will develop skills in Microsoft applications and benefit from on-site parking and other perks.

Benefits

On-site parking

Private dental insurance

Private medical insurance

Monthly team lunches

4 hours 'Me Time' each month

Great holiday allowance with your birthday off

Qualifications

• Experience working in a busy office environment.
• Motivated individual able to work under pressure.
• Keen to take on opportunities for internal training.

Responsibilities

• Daily use of internal CRM for managing contracts and quality control.
• Assisting in administrative tasks like filing and report preparation.
• Greeting guests and managing stock.

Skills

Teamwork

Communication

Problem Solving

Education

Recent graduate or college leaver

Tools

Microsoft Office 365

Job description

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Job Overview

Job purpose

Located near to Glasgow City Centre, on-site parking and good transport links. We are looking for a recent graduate/college leaver who has experience working in a busy office environment or has relevant qualifications in this field. You will hit the ground running in this post, the successful candidate will be enrolled onto an apprenticeship and receive an industry recognised qualification.

Providing a centralised administrative function for our company. Carrying out a variety of tasks to support the business in being efficient in its business processes.

Key tasks

• Daily use of internal CRM
• Contract generation
• Quality control
• Contract Processing
• Live checks
• Ticketing
• Change of Tenancy
• Administration of our bespoke internal tools
• Objections and Rejections
• Phone Answering and call transfer
• Welcome Screens/Team Screen
• Greeting Guests
• Outbound Post
• Filing
• Managing Stock
• Preparing Reports/Presentations using Design Software
  
  

Operational KPIs

• Onboarding time
• Data collection time
• Lock-in time
• Live ratio
• Objection ratio
• Rejection rato
• Customer and partner feedback
  
  

Other goals

• Contribute to the refinement of the company processes
• Embracing technology to increase efficiency
• Co-operate fully with other functions in the company operation.
• Maintain awareness and communicate to the Company any influences that may affect the future operation of the Company.
• Special Activities: As necessary, undertake special projects or functions, which will occur from time to time.
  
  

You will learn all aspects of Microsoft applications including; Excel, Word, Outlook and Office 365. You will learn about our internal contract processing, preparing reports, communication and customer service.

We are looking for a motivated individual to become a key member of our Contract Admin team who is able to work under pressure and is keen to take on opportunities for internal training and further development.

Benefits

• On-site parking
• Private dental insurance
• Private medical insurance
• Monthly team lunches
• 4 hours "Me Time" each month which can be used towards self improvement, charity work or anything you find fulfilling
• Great holiday allowance with your birthday off
  
  

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Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Internship

Job function

• Job function

  Administrative

• Industries

  Government Administration

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