Administration Assistant (Environmental Health)

Hinckley and Bosworth Borough Council; Hinckley; On-site; GBP 24,000 - 26,000; Part time

Job summary

A forward-thinking council is seeking an Administration Assistant to join their Environmental Health Business Support Team. This role offers a unique opportunity to engage in diverse administrative tasks related to licensing, food safety, and pollution control. You will be pivotal in supporting officers and ensuring excellent customer service while managing various inquiries. The position is part-time, with flexible hours, allowing you to balance work and personal commitments. Join a supportive team that values community contributions and offers benefits like a generous pension scheme and annual leave. If you thrive in dynamic environments and are eager to make a difference, this role is for you.

Benefits

Flexible Working Options

Generous Pension Scheme

Annual Leave Plus Bank Holidays

Qualifications

• Proficient in Microsoft Word and Excel is essential.
• Strong customer care skills and good telephone manner required.

Responsibilities

• Provide administrative support to Environmental Health and Licensing Officers.
• Handle inquiries and maintain accuracy under pressure.

Skills

Microsoft Word

Microsoft Excel

Customer Care Skills

Telephone Manner

Ability to Work Under Pressure

Job description

Administration Assistant (Environmental Health)
Grade 3, £24,404 up to £25,584 per annum pro rata
15 hours per week, (working hours to be agreed), 2-year fixed term contract

This is an exciting opportunity to join the Environmental Health Business Support Team, where every day is different. You will deal with a wide variety of administration tasks in connection with alcohol and entertainment licensing, pest control, food safety, animal welfare, and pollution control.

You will provide support to Environmental Health and Licensing Officers and interact with both internal and external customers, delivering excellent customer care and services.

Key Responsibilities:

1. Provide administrative support to Environmental Health and Licensing Officers.
2. Handle inquiries and provide excellent customer service.
3. Maintain accuracy while working under pressure.

Minimum Requirements:

1. Proficient in Microsoft Word and Excel.
2. Good telephone manner and customer care skills.
3. Ability to work under pressure.

Closing date: 10 January 2025

Interview date: To be confirmed

Hinckley & Bosworth - A PLACE OF OPPORTUNITY

Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry, and Birmingham.

We welcome applications from all of the community.
Benefits include flexible working options, a generous pension scheme, and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.