Administration Assistant - Business Administration Apprentice Level 3

Skerntrainingandskills; Brighton; On-site; GBP 18,000; Full time

Job summary

A leading company in appliance repairs is looking for an Apprentice Administration Assistant in Brighton. You'll support daily operations and develop essential skills in business administration through hands-on training, with opportunities for permanent employment upon successful completion. The role offers a £9.00 hourly rate, working 37 hours weekly.

Benefits

Level 3 Apprenticeship in Business Administration

Opportunity for permanent employment

Qualifications

• Demonstrate clear communication skills, both written and verbal.
• Good IT skills including data entry and Microsoft packages.
• Self-motivated and willing to learn.

Responsibilities

• Assist in managing office tasks, including data entry and document organization.
• Provide excellent customer service through phone and email communications.
• Help schedule appointments and maintain the calendar for engineers.

Skills

Customer care

Initiative

Education

GCSE in Maths & English at grade 4 or above

Job description

The frustration of a broken appliance and the unknown costs of fixing it is stress we could all do without. At Upfix we're here to make your life easy through our no-hidden-costs callout charge and team of expert engineers arriving when you choose. Simply book a morning or afternoon slot for your convenience.

Any extra charges for parts needed will be clearly explained to you and our friendly engineers are highly trained, professional and fully DBS checked. If a second visit is needed to fix the same problem, there will be no further callout cost.

Are you a highly organised and communicative individual seeking a diverse administrative role? Do you thrive in a friendly team environment, passionate about delivering top-notch customer service? If so, we have an excellent opportunity for you.

As an Apprentice Administration Assistant at Upfix Appliance Repairs, you will play a pivotal role in supporting our daily operations and ensuring seamless administrative processes. This hands-on training opportunity will provide you with valuable experience in various aspects of business administration, allowing you to develop essential skills and contribute to the growth of our dynamic team.

Key Responsibilities:

• Assist in managing office tasks, including data entry, filing, and document organisation.

• Provide excellent customer service through phone and email communications.

• Help schedule appointments and maintain the calendar for engineers through emails and calls.

• Collaborate with different departments to facilitate effective cross-functional communication.

• Participate in team meetings, take minutes, and follow up on action items.

• Support with maintaining office supplies and inventory management.

• Assist in creating and updating records and databases.

• Contribute to process improvement initiatives to enhance overall efficiency.

What will you need to succeed in this role?

You will be able to demonstrate your interest and commitment to developing a career in Business, along with clear and concise communication skills, both written and verbal and good IT skills including data entry and Microsoft packages.

• Self motivated and willing to learn
• Punctual and ready to work
• Clear and concise communication skills
• Good organisation skills
• Able to work under own Initiative

Entry requirements

Maths & English GCSE at grade 4 or above are desired, but not essential.

Skills required

• Customer care skills
• Initiative

Training to be provided

You will be supported by an assessor throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in business administration.

Functional Skills in Maths and English if required.

Things to consider

The pay rate for this role is £9.00 Per Hour with a 3 month review.Please ensure you are able to commute Monday - Friday to the office-based role at Plus X Offices on Lewes Road BN2 4GL.The office hours are 8 am to 5.30 pm and the hours of work are 37 per week.

You will achieve a Level 3 Apprenticeship in Business Administration.There are opportunities for permanent employment and further development.

Location

At a Glance

Salary:
£ 17316per year

Working week:
37 Hours per week. Mon - Fri (8am - 5.30pm) on a rota

Duration:
12 Months

Apprenticeship standard:
Business administrator (Level 3)