Administration Assistant

NHS; Bognor Regis; On-site; GBP 24,000 - 26,000; Part time

Job summary

Bognor Regis War Memorial Hospital is seeking two part-time Administration Assistants for Main Reception, requiring a background in administration and cash handling. Candidates should possess strong communication skills and be able to work effectively within a team. Full training will be provided as needed, and the role requires calmness in sensitive situations.

Benefits

Flexible working options

Excellent training and development opportunities

Qualifications

• Experience in customer service and frontline environments.
• Familiarity with Microsoft Office applications.

Responsibilities

• Greeting and booking in visitors.
• Cash handling & online banking.
• Data input and various administrative duties.

Skills

Good communication skills

Flexibility

Ability to work on own initiative

Cash handling

IT skills including Microsoft Office

Education

GCSE in Maths and English at grade C/4 or above

Job description

Job summary

Bognor Regis War Memorial Hospital is looking for two friendly, experienced Administration Assistants to join our team on Main Reception.

These are both part time posts (15 hours per week, two days per week (MONDAYS & FRIDAYS) at 7.5 hours per day), with the opportunity to cover additional shifts during colleagues' annual leave/sickness.

We are looking for someone with reception/administration background, and cash handling experience, who is hard working, committed, and thrives in a team environment.

"Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

This post would suit a highly motivated and organised individual, as they will undertake many roles including; greeting and booking in visitors, answering the telephone, cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. They will also be liaising with patients' next of kin following inpatient deaths, so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.

The applicants must be conversant with Microsoft packages and have good keyboard skills.

The applicants should be able to communicate effectively with patients and colleagues at all levels. They should be able to work unsupervised as well as part of a team, be able to deal with difficult situations calmly and able to use their initiative.

Experience of working in the NHS would be an advantage, but not essential as full training will be given.

Please read the attached Person Specification carefully, and give FULL details of all previous experience and examples of where you meet the application based essential and desirable criteria. This is to ensure that all applications can be fairly scored for shortlisting.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per annum / pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

150-OM1720-COR-A

Job locations

Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Job description Job responsibilities

Greeting and booking in visitors; answering the switchboard; cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. You will also be liaising with patients' next of kin following inpatient deaths, so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.

Job description Job responsibilities

Greeting and booking in visitors; answering the switchboard; cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. You will also be liaising with patients' next of kin following inpatient deaths, so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.

Person Specification Qualifications Essential

• Good standard of education, including GCSE or equivalent in Maths and English at grade C/4 or above

Experience Essential

• Previous experience of working in a frontline, customer focused environment
• Customer service experience

Desirable

• Minimum of 2 years administration experience
• Previous experience of working in NHS
• NVQ2 Admin/customer service
• Experience of cash handling

Skills and Knowledge Essential

• Ability to work on own initiative
• Good communication/interpersonal skills and a pleasant professional and helpful telephone manner
• Reliable
• Flexible approach
• Ability to remain calm when faced with conflicting priorities
• Able to work individually as well as part of a team
• IT skills including use of Microsoft Office applications
• Ability to prioritise workload

Person Specification Qualifications Essential

• Good standard of education, including GCSE or equivalent in Maths and English at grade C/4 or above

Experience Essential

• Previous experience of working in a frontline, customer focused environment
• Customer service experience

Desirable

• Minimum of 2 years administration experience
• Previous experience of working in NHS
• NVQ2 Admin/customer service
• Experience of cash handling

Skills and Knowledge Essential

• Ability to work on own initiative
• Good communication/interpersonal skills and a pleasant professional and helpful telephone manner
• Reliable
• Flexible approach
• Ability to remain calm when faced with conflicting priorities
• Able to work individually as well as part of a team
• IT skills including use of Microsoft Office applications
• Ability to prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Sussex Community NHS Foundation Trust

Address

Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details Employer name

Sussex Community NHS Foundation Trust

Address

Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)