Administration Assistant

Copperfield Recruitment Ltd; Addlestone; On-site; GBP 30,000 - 32,000; Full time

Job summary

A growing property company in Addlestone is seeking an Administration Assistant for a full-time permanent role. Responsibilities include managing bookings, handling customer enquiries, and providing general admin support. Candidates should possess strong attention to detail and confident IT skills. Experience in customer service or administration is preferred, but candidates from other sectors are welcome. The salary ranges from £30,000 to £32,000 depending on experience.

Qualifications

• Experience in customer service and/or administration is required.
• Must demonstrate strong attention to detail and a methodical approach.
• Effective written and verbal communication skills are essential.

Responsibilities

• Manage bookings and scheduling appointments.
• Handle telephone enquiries and customer queries.
• Support general administration and documentation.

Skills

Customer service experience

Attention to detail

Confident communication skills

Good IT skills

Job description

Administration Assistant - £30,000 - £32,000 | Addlestone | Full-Time, Permanent

An established and growing property company in Addlestone is looking for an Administration Assistant to join its team. This is a varied role combining telephone enquiries, bookings, admin support and report proofreading—ideal for someone organised, detail‑focused and confident with IT. Property experience is useful but not essential. We’ll also consider strong administrators from other sectors, as long as you’re quick to learn and pick up new systems.

Key responsibilities

• Managing bookings and scheduling appointments
• Handling telephone enquiries and day‑to‑day customer queries
• Dealing with tenant, landlord and agent queries professionally and efficiently
• Supporting the wider team with general administration and documentation
• Proofreading and quality‑checking property inspection reports
• Escalating issues where appropriate and keeping records up to date

What we’re looking for

• Experience in customer service and/or administration
• Strong attention to detail and a methodical approach
• Confident communication skills (written and verbal)
• Good IT skills and the ability to learn internal systems quickly
• Able to prioritise and manage a varied workload

Salary

• £30,000 - £32,000 depending on experience

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.