Administration and Welfare Lead

SANZA Teaching Agency; London Borough of Brent; On-site; GBP 22,000 - 25,000; Full time

Job summary

SANZA Teaching Agency is seeking an Administration and Welfare Lead in Brent, North West London, for an immediate start. The role combines school administration, pastoral care and SEND support, serving as the welcoming face of the school and supporting children's welfare and needs.

Responsibilities include managing the reception, handling enquiries, maintaining pupil records, providing first aid, and coordinating SEND administration with the SENCO. The position is 5 days a week during term time.

Qualifications

• Must have valid First Aid qualification.
• Experience in school administration.
• Experience supporting children with SEND or additional needs.
• Strong IT skills including Microsoft Office.
• Excellent written and verbal communication skills.
• Right to work in the UK.

Responsibilities

• Manage school reception and be first point of contact for parents, visitors and external agencies.
• Answer telephone and email enquiries professionally and efficiently.
• Support day-to-day administration of the school office.
• Maintain accurate pupil records and confidential information.
• Provide first aid and respond to pupil medical needs.
• Monitor pupil wellbeing and support children throughout the day.
• Coordinate SEND administration with the SENCO and pupil support.
• Support pupils with additional needs and liaise with staff and external professionals.
• Maintain welfare and medical records.
• Support attendance procedures and safeguarding processes.
• Build strong relationships with pupils, families and colleagues.
• Keep the school office organized, efficient and welcoming.

Skills

Administration

Pupil welfare

SEND support

Communication

Organisation

Independence

Safeguarding

Education

First Aid qualification

School administration experience

SEND experience

Microsoft Office

Written and verbal communication

Right to work in the UK

Tools

Arbor

SIMS

Bromcom

Job description

Location: Brent, North West London
Start Date: ASAP
Pay Rate: 16- 18 per hour
Contract: Full-Time Term Time Only
Hours: Monday to Friday
Interviews: ASAP

Administration and Welfare Lead - Brent - Immediate Start

About the Role

This is a varied and rewarding position combining school administration, pastoral care and SEND support.

You will be the welcoming face of the school, providing an excellent first impression to visitors, parents and pupils while also playing an important role in supporting children's welfare and additional needs.

Your responsibilities will include:

• Managing the school reception and acting as the first point of contact for parents, visitors and external agencies.
• Answering telephone and email enquiries professionally and efficiently.
• Supporting the day-to-day administration of the school office.
• Maintaining accurate pupil records and confidential information.
• Providing first aid and responding appropriately to pupil medical needs.
• Monitoring pupil wellbeing and supporting children throughout the school day.
• Working closely with the SENCO to coordinate SEND administration and pupil support.
• Supporting pupils with additional needs and liaising with staff and external professionals where appropriate.
• Maintaining accurate welfare and medical records.
• Supporting attendance procedures and safeguarding processes.
• Building strong relationships with pupils, families and colleagues.
• Ensuring the school office remains organised, efficient and welcoming at all times.

About You

The successful candidate will be organised, compassionate and confident managing a varied workload within a busy primary school environment.

We are looking for someone who has:

• Previous experience working within a school office or educational setting.
• Strong administration and organisational skills.
• Experience supporting pupil welfare and wellbeing.
• Experience working with children with additional needs or SEND.
• Excellent communication and interpersonal skills.
• A calm, friendly and professional approach when working with pupils, parents and colleagues.
• The ability to prioritise tasks and work independently.
• A positive, proactive and flexible attitude.
• A genuine commitment to safeguarding and supporting children's wellbeing.

Qualifications and Experience

The successful candidate must have:

• A valid First Aid qualification.
• Previous school administration experience.
• Experience supporting children with SEND or additional needs.
• Strong IT skills, including Microsoft Office.
• Excellent written and verbal communication skills.
• The right to work in the UK.

Experience using school management systems such as Arbor, SIMS or Bromcom would be advantageous.

Why Work with SANZA Teaching Agency?

When you register with SANZA Teaching Agency, you'll benefit from:

• Competitive pay of 16- 18 per hour, depending on experience.
• Weekly payments via PAYE only.
• No umbrella companies or hidden deductions.
• Permanent, long-term and temporary opportunities.
• Free access to The National College, offering hundreds of CPD and accredited training courses.
• Dedicated support from experienced education consultants.
• Expert CV advice and interview preparation.
• Access to exclusive vacancies across London schools.