Administration and Orthotics Officer

Nhs-1; Kendal; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking an Administration and Orthotics Officer to join the Therapies Team at Westmorland General Hospital in Kendal. The role combines administrative duties with orthotics service support, contributing to efficient clinic operations and patient care.

You will coordinate appointments, handle day-to-day orthotics ordering and maintenance, and work with the Orthotist to manage waiting lists while providing confidential admin support

Qualifications

• Basic numeracy and literacy (GCSE C or above).
• Willingness to learn procedures and equipment in Orthotics.
• Typing word processing at RSA level 3 or above.

Responsibilities

• Provision of the orthotics service including day-to-day ordering and issuing of Orthotics, replacement/maintenance as necessary.
• Manage clinic appointments (initial and review) for the Orthotic service.
• Communicate with the Orthotist regarding waiting list management.
• Provide administrative support to the Therapy Services as required.

Skills

Office administration

Microsoft Word/Excel

Communication skills

Confidentiality

Teamwork

Independent working

Education

GCSE level C or above

Typing RSA level 3

Tools

Word processing software

Job description

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Westmorland General Hospital Town Kendal Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 10/11/2026 23:59

Administration and Orthotics Officer

NHS AfC: Band 3

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

We are delighted to offer an exciting opportunity for an experienced and enthusiastic person to join our Therapies Team at Westmorland General Hospital as an Administration and Orthotics Officer.

Main duties of the job

• Provision of the orthotics service including: day to day ordering and issuing of Orthotics, replacement /maintenance as necessary.
• To be responsible for the management of clinic appointments, both initial and review, for the Orthotic service.
• To communicate with the Orthotist regarding waiting list management.
• To provide administrative support to the Therapy Services as required

Working for our organisation

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our Community Service for adults are provided in people's homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.

Detailed job description and main responsibilities

For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.

Person specification

Education & Qualifications

• Basic numeracy and literacy (e.g. GCSE level at grade C and above)
• Willingness to learn procedures, techniques and demonstration of equipment relevant to Orthotics
• Typing word processing at RSA level 3 of above

Experience

• Experience working in an office
• Experience / Knowledge of Microsoft Office packages including Word, Excel
• Previous work experience in clerical and admin duties within health / social care settings.
• Experience of work with the general public

Skills, Ability and Knowledge

• Ability to manipulate information electronically e.g. computer programmes, databases.
• Ability to work independently to organise and complete / delegate admin tasks
• Ability to work as part of a team/s
• Good communication skills, both written and verbal
• Understanding of professional conduct and confidentiality
• Ability to communicate with patients with impaired communication abilities

Personal Qualities

• Ability to travel between sites and to community locations.
• Ability to meet the physical requirements of the job
• Ability to comply with the Trust’s policies.

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

Internal only posts are only open to employees of UHMBT and this does not include employees of OneLSC working in our hospitals.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert

If the post is subject to Disclosure & Barring Service checking, there is a charge of £41.00 for Enhanced and £20.00 for Standard & Basic clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.