Non Clinical Support Worker - Housekeeper

Nhs-1; Lancaster; On-site; GBP 22,000 - 29,000; Full time

Job summary

University Hospitals of Morecambe Bay Foundation Trust provides acute hospital care and invites applications for a Non-Clinical Support Worker on Central Delivery Suite at Royal Lancaster Infirmary in Lancaster. This NHS Band 2 role offers 37.5 hours per week: full or part-time, with shift work including days, nights and weekends.

You will help maintain a clean, safe ward environment, coordinate patient facilities, manage supplies, assist with bed making and patient transfers, and support staff

Qualifications

• Basic numeracy and literacy required; willingness to undertake NVQ.
• Previous experience in a care setting.
• Clear communication and respect for patient dignity.

Responsibilities

• Coordinate patient facilities services within the ward area.
• Order supplies for the ward and maintain stores.
• Keep the ward clean, safe, tidy and comfortable.
• Ensure food is available to meet patients' needs.
• Assist staff to welcome and guide patients and visitors.
• Assist with daily bed making.
• Prepare bed areas for transfer/discharge.
• Maintain patient privacy and dignity.
• Maintain linen supply throughout the day.
• Respond to health emergencies as appropriate.

Skills

Clear and effective communication

Respect dignity and equality

Hygiene basics

Follow instructions & feedback

Independent working

NHS awareness

Education

Basic numeracy

Basic literacy

Willingness to undertake NVQ

Job description

Main area Housekeeping Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Shift work to include days, nights, weekends.) Job ref 331-8349347-UHMB

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Royal Lancaster Infirmary Town Lancaster Salary £25,272 per annum, pro rata Salary period Yearly Closing 05/11/2026 23:59

Non Clinical Support Worker - Housekeeper

NHS AfC: Band 2

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

University Hospitals of Morecambe Bay Foundation Trust provides acute hospital care to the local population.
An opportunity has arisen at Royal Lancaster Infirmary for a Non-Clinical Support Worker on Central Delivery Suite.

We would invite candidates who want to help us make a difference for our patients.

We are excited to be able to offer this role to someone who is committed member of staff who enjoys being part of the wider team.

Main duties of the job

You will work in conjunction with all staff in order to maintain a clean and safe environment and ensure housekeeping jobs are completed in a satisfactory manner.

• To co-ordinate all patient facilities services within the ward area
• Ordering of supplies for the ward and maintaining stores
• To ensure that the ward is a safe, clean, tidy and comfortable environment
• Ensure that food is available to meet the patients’ needs
• Assist the ward staff to receive, welcome and guide patients and visitors onto the ward
• Assist in daily bed making
• Assist in the preparation of bed areas on transfer and discharge of patients
• Ensure all patients are afforded privacy and dignity throughout their stay
• Ensure that there is an adequate linen supply throughout the day
• Respond to health emergencies as appropriate

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and qualifications

• Basic numeracy
• Basic literacy
• Willingness to undertake NVQ

Experience

• Previous experience in a care setting

Skills, ability and knowledge

• Clear and effective communication
• Respect, dignity and supportive of equality, diversity and quality
• Good basic hygiene skills (e.g. hand washing, food handling etc)
• Following instructions and giving feedback to seniors
• Evidence of independent working
• Awareness of NHS structure and issues

Personal Qualities

• Adaptable to changing needs of service
• Self-motivated, flexible and approchable

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

Internal only posts are only open to employees of UHMBT and this does not include employees of OneLSC working in our hospitals.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.
We do not offer interview expenses to shortlisted candidates unless indicated in the advert

If the post is subject to Disclosure & Barring Service checking, there is a charge of £41.00 for Enhanced and £20.00 for Standard & Basic clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.