Administration and Clerical Assistant

South Warwickshire NHS Foundation Trust; Nuneaton; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading NHS trust is seeking an enthusiastic Band 3 Administration/Clerical Assistant to enhance patient care through effective administrative support. The role is vital in ensuring the smooth operation of therapy teams and handling essential tasks in a busy office environment, contributing to outstanding patient service delivery.

Qualifications

• Experience in administrative support and task management.
• Proficient in IT systems for reporting and patient coordination.
• Ability to handle confidential information.

Responsibilities

• Manage confidential administrative tasks efficiently.
• Coordinate patient pathways and manage visit allocations.
• Support therapy and nursing teams' administrative demands.

Skills

Organisational skills

IT proficiency

Communication

Job description

South Warwickshire Foundation Trust is currently seeking an enthusiastic and highly motivated Band 3 – Administration/Clerical Assistant to support leads, therapy teams, clinicians, and patients on a day-to-day basis.

This role is essential to the smooth operation of our community team, which provides skilled nursing and therapy care within the South Warwickshire Out of Hospital Care collaboration.

The successful candidate will deliver high-quality administrative support as part of the Administration team, primarily supporting the North therapy team, with additional support for the nursing team.

Responsibilities include managing confidential, accurate, and efficient administrative tasks using established processes and IT systems to meet monthly reporting deadlines, coordinating patient pathways, and managing visit allocations to ensure high-quality patient care in the community. The role also involves meeting the administrative demands of a busy office environment.

Join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust has been rated as outstanding following our latest inspection. We are recruiting new staff to help us improve further. Our staff survey results place us 4th in the country for recommended places to work.

We provide services across Warwickshire and beyond, including hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa, and Shipston-on-Stour, as well as community services across the county. We are a progressive, expanding organization committed to improving quality, integrating pathways, and increasing productivity.

Our core values are: ‘Trusted to provide safe, inclusive, effective, and compassionate care’. During the recruitment process, you will be asked to demonstrate how you embody these values and how they influence your work. Regardless of your role—patient-facing or not—we all work guided by these principles.

For further details or informal visits, contact:

• Name: Tracy Birkett
• Job Title: Therapy Team Lead
• Email: [e-mail]
• Telephone: [phone]