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Admin Team Lead

NHS

Jarrow

On-site

GBP 26,000 - 30,000

Full time

4 days ago

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Job summary

The NHS is seeking an Admin Team Lead for a 12-month fixed term role at Monkton Hall Hospital in Jarrow. The position encompasses overseeing the admin team, ensuring effective performance, and managing a range of administrative functions. Candidates should possess NVQ Level 3 in Business Administration and demonstrate strong communication, organizational, and data management skills. This is an excellent opportunity for candidates looking to develop their careers within the healthcare sector.

Benefits

Flexible working options

Health and wellbeing support

Education and training opportunities

Access to childcare coordinator

Qualifications

Essential qualifications include NVQ Level 3 in Business Administration.
GCSE Maths and English (Grade C or above) required.
Proven staff management and leadership experience.

Responsibilities

Manage administrative staff and maintain performance standards.
Coordinate schedules, meetings, and training for staff.
Provide administrative support and ensure efficient operations.

Skills

Effective communication

Organizational skills

Time management

Data input skills

Education

NVQ Level 3 in Business Administration

GCSE Maths and English (Grade C or above)

Tools

Microsoft Office Packages

Job summary

This is a 12 months fixed term post.

The post holder will be responsible for the management of the admin team ensuring effective performance, including coordination of administrative work, supervising staff, maintaining cover, carrying out staff performance reviews and ensuring training and development for the staff that they are responsible for.

Candidates should be qualified to NVQ Level 3 in Business & Administration or equivalent. Experience of database management and input, complex diary management, planning and organising complex meetings and experience in attending and recording minutes of meetings accurately would be desirable.

The post holder must also have the ability to communicate effectively with people at all levels by telephone and in person and display the ability to follow policies and procedures. Excellent organisational skills and time management skills are essential.

The post holder should have a working knowledge of all computer packages. They should be able to demonstrate excellent keyboard skills and a knowledge of IT packages are essential. Experience in the use of excel would also be desirable.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

Main Duties include:

Provides high quality secretarial and administrative support.
Schedules appointments and books meetings including those with partner organisation.
Use various database and spreadsheet computer packages to initiate and maintain records as appropriate, collate information received and generate statistics for analytical purposes and distribution of information on a weekly, monthly or yearly basis.
Prepares Power Point and equipment for presentations as required.
Establishes and maintains communication with professional and non-professional groups for routine and daily operational matters with an appropriate level of understanding overcoming any differences in communication between the people involved, including enquiries face-to-face or via telephone.
To arrange clinical meetings, take minutes and produce accurate information for circulation.
To develop and implement own skills and knowledge gained to enhance the planning and organisation within the job role and contribute to the development of others.
Carry out appraisals and PDPs for admin staff.
Interview and recruit new administrative staff.
Monitor annual leave and sickness absence of admin staff.
Co-ordinate holiday cover / rotas for admin staff ensuring appropriate cover at all times.
Chair admin team meetings and record actions.

Working hours are Monday Friday 8.30-5.00.

About us

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Details Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year £27,485 - £30,162 (25/26 pay award pending)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9155-CMAC-0525-61

Job locations

Monkton Hall Hospital

Monkton Lane

Monkton Village

Jarrow

Tyne And Wear

NE32 5NN

Job description Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide support to the Learning Disability team based at Monkton Hall, Hebburn, ensuring the provision of efficient and comprehensive personal secretarial services and administrative support.

To manage a range of administrative staff in Monkton Hall ensuring staff are developed in their roles.

To work across a range of bases across South of Tyne and Wear as required.

Job description Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide support to the Learning Disability team based at Monkton Hall, Hebburn, ensuring the provision of efficient and comprehensive personal secretarial services and administrative support.

To manage a range of administrative staff in Monkton Hall ensuring staff are developed in their roles.

To work across a range of bases across South of Tyne and Wear as required.

Person Specification Attitude Essential

Committed to delivering quality patient care
Motivated and enthusiastic
Target and results driven
Flexible approach to working
Open to change and new ways of working
Ability to deal with conflicting situations

Planning and Organisation Essential

Ability to work in busy office environment with frequent interruptions.
Ability to prioritise workload ensuring deadlines are met.
Ability to work workload without direct supervision

Skills and Knowledge Essential

Proven change management skills
Proven effective time management
Proven interpersonal/communication skills
Effective written communication skills
Data input skills
Effective organisational skills
Knowledge of data protection /freedom of information act
Knowledge of HR policies and procedures
Enhanced knowledge of Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook
Developed knowledge of Hospital information systems
Understanding the role of administrative roles

Desirable

HR Skills programme
Knowledge of the role of the Admin Team Lead

Qualifications Essential

NVQ Level 3 in Business Administration or equivalent experience
GCSE Maths and English (Grade c or above) or equivalent

Desirable

Recognised Management Qualification

Experience Essential

Experience of managing staff, chairing meetings, training and appraisal processes
Meeting tight deadlines
Experience of working in the NHS
Experience of working in a complex environment
Experience of resolving complex problems in a dynamic environment

Desirable

Previous NHS experience
Experience chairing meetings, training and appraisal processes
EMIS - working knowledge and experience

Analytical and Judgemental Essential

Knowledge of NHS Waiting Time Targets and RTT
Ability to read complex data, identifying any potential or upcoming issues and highlighting those to Directorate Manager and Divisional Administration and Information Manager.
Ability to present data to key stakeholders as needed

Physical skills Essential

To motivate staff and set goals/objectives which are monitored effectively
To work under pressure
To work independently or as part of a team
To deal effectively with patient/staff enquires
To use initiative to problem solve

Person Specification Attitude Essential

Committed to delivering quality patient care
Motivated and enthusiastic
Target and results driven
Flexible approach to working
Open to change and new ways of working
Ability to deal with conflicting situations

Planning and Organisation Essential

Ability to work in busy office environment with frequent interruptions.
Ability to prioritise workload ensuring deadlines are met.
Ability to work workload without direct supervision

Skills and Knowledge Essential

Proven change management skills
Proven effective time management
Proven interpersonal/communication skills
Effective written communication skills
Data input skills
Effective organisational skills
Knowledge of data protection /freedom of information act
Knowledge of HR policies and procedures
Enhanced knowledge of Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook
Developed knowledge of Hospital information systems
Understanding the role of administrative roles

Desirable

HR Skills programme
Knowledge of the role of the Admin Team Lead

Qualifications Essential

NVQ Level 3 in Business Administration or equivalent experience
GCSE Maths and English (Grade c or above) or equivalent

Desirable

Recognised Management Qualification

Experience Essential

Experience of managing staff, chairing meetings, training and appraisal processes
Meeting tight deadlines
Experience of working in the NHS
Experience of working in a complex environment
Experience of resolving complex problems in a dynamic environment

Desirable

Previous NHS experience
Experience chairing meetings, training and appraisal processes
EMIS - working knowledge and experience

Analytical and Judgemental Essential

Knowledge of NHS Waiting Time Targets and RTT
Ability to read complex data, identifying any potential or upcoming issues and highlighting those to Directorate Manager and Divisional Administration and Information Manager.
Ability to present data to key stakeholders as needed

Physical skills Essential