Admin Support Clerk

NHS; Swindon; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking an Admin Support Clerk to join their dynamic team. This part-time role offers the chance to be an integral part of the Breast, Urology & General Surgery team, managing essential referrals and supporting clinical staff. You'll play a crucial role in ensuring accurate management of incoming referrals, providing vital administrative support, and contributing to the overall patient care experience. If you thrive in a fast-paced environment and are passionate about making a difference in healthcare, this opportunity is perfect for you.

Qualifications

• GCSE in English and Maths required.
• Proficient in Microsoft Office and Outlook.

Responsibilities

• Manage choose & book referrals and 2 week wait cancer referrals.
• Support clinical and admin teams in managing the tracker.

Skills

High quality communication skills

Ability to learn new systems

Ability to work to tight deadlines

Professional telephone manner

Typing accuracy and efficiency

Education

GCSE level C or above in English and Maths

Microsoft Office IT packages

Microsoft Outlook

Job description

Go back Great Western Hospitals NHS Foundation Trust

Admin Support Clerk

The closing date is 09 May 2025

Admin Support Clerk / Band 2 / Part Time

This role is offered on a part time basis of 25 hours per week, this means that candidates interested in working part time are encouraged to apply and will receive a salary on a pro rata basis.

The post will be an integral part of the Breast, Urology & General Surgery team responsible for managing our choose & book referrals for the department as well as our 2 week wait cancer referrals.

The post holder will play a crucial part in supporting the clinical and admin teams in ensuring accurate management of the tracker and a prompt turnaround in actioning incoming referrals and updating the relevant teams with the outcomes.

The post holder will also be responsible for providing a comprehensive support service to the medical secretaries and clinical teams, including, but not limited to: dealing with enquiries, correspondence, filing, uploading dictation and providing an efficient typing service to the division in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.

Main duties of the job

The post holder will work as part of the Surgery, Women's and Children's secretarial group providinggeneral administrative services to the Directorate, in support of the work of consultants and other clinical staff in providing a high standard of patient care. As part of an administrative and secretarial team you will work towards Department, Directorate and Trust performance and quality targets.

About us

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

• ServiceWe will put our patients first
• TeamworkWe will work together
• Ambition We will aspire to provide the best service
• RespectWe will act with integrity

Job responsibilities

Please see attached job description.

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

Person Specification

Qualifications

• GCSE level C or above in English and Maths
• Microsoft Office IT packages
• Microsoft Outlook

Experience

• A proven track record within a related administrative or secretarial role
• Demonstrate a flexible and adaptable approach to workload management.
• Previous NHS experience

Knowledge

• High quality communication skills - verbal, face to face and written
• Professional telephone manner
• Ability to learn new systems
• Ability to work to tight and conflicting deadlines
• Ability to type accurately and efficiently
• Be able to prioritise own workload and remain calm under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust