Admin Assistant - Care Home

NHS; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider is seeking an Admin Assistant for its Shrewsbury care home. In this dynamic role, you'll engage with residents and support managers, ensuring high-quality care. You'll benefit from excellent training and a supportive work environment, alongside a competitive pay package.

Benefits

Free training and development for all roles

Access to wellbeing and support tools

A range of retail discounts and savings

Unlimited referrals with 'Refer a Friend' bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Relevant experience in administration and customer service would be beneficial.

Responsibilities

• Answer the phone and handle files.
• Support managers and meet/greet visitors.
• Engage with residents to create a vibrant environment.

Skills

Multitasking

Good computer skills

Confident telephone manner

Customer service

Job description

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support our residents deserve. In this varied role, you'll answer the phone, handle files, support managers, meet and greet visitors, and engage with residents to create a vibrant, happy environment.

Main duties of the job

The Admin Assistant role involves multitasking, good computer skills, and a confident telephone manner. You'll need to be a people person who takes a genuine interest in the residents and their families. Barchester Healthcare will provide training and development opportunities to build your skills and confidence across all your responsibilities.

About us

Barchester Healthcare is a leading provider of care homes in the UK, dedicated to delivering high-quality care and support for its residents. The company has a strong focus on creating a positive, inclusive, and supportive work environment for its employees.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

£13.81 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1325238306

Job locations

Barchester Healthcare

Shrewsbury

SY3 8PP

Job description Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification Qualifications Essential

• No specific qualifications are required, but relevant experience in administration and customer service would be beneficial.

Person Specification Qualifications Essential

• No specific qualifications are required, but relevant experience in administration and customer service would be beneficial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Shrewsbury

SY3 8PP

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Shrewsbury

SY3 8PP

Employer's website

https://www.barchester.com/ (Opens in a new tab)