Admin Assistant - Care Home

NHS; Exmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading care provider as an Admin Assistant in Exmouth. You will handle various administrative tasks while ensuring a welcoming environment for residents and visitors. This role calls for excellent multi-tasking and communication skills, offering training opportunities for personal development.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts and savings

Unlimited referrals with the 'Refer a Friend' bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Strong administrative skills are essential.
• Must demonstrate ability to multi-task and use computers proficiently.
• Effective communication with both staff and residents is crucial.

Responsibilities

• Answer phones and manage files to support the smooth running of the facility.
• Meet and greet visitors, engage with residents, and support managers.
• Show prospective clients around the home.

Skills

Multi-tasking

Computer Skills

Interpersonal Skills

Telephone Manner

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering phones, handling files, supporting managers, meeting and greeting visitors, and engaging with residents to create a vibrant, happy environment.

Main duties of the job

The Admin Assistant role at Barchester Healthcare's care home in Exmouth involves a wide range of duties to support the smooth running of the facility. You'll be responsible for answering the phone, managing files, and assisting the managers with various administrative tasks. Additionally, you'll be expected to meet and greet visitors, show prospective clients and their families around the home, and engage with the residents to contribute to the overall positive atmosphere. The role requires strong multi-tasking abilities, good computer skills, and a confident telephone manner, as well as a genuine interest in the wellbeing of the residents.

About us

Barchester Healthcare is a leading provider of care homes in the UK, with a focus on delivering high-quality care and support to their residents. The company has a strong commitment to providing a vibrant and welcoming environment for both residents and staff, and invests in the training and development of its employees.

Job responsibilities

Hours - The hours for this role will be Monday- Thursday 9.00-5.30pm with weekend cover when needed

About the role

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

About you

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Rewards package

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: free training and development for all roles, access to wellbeing and support tools, a range of retail discounts and savings, unlimited referrals with our "Refer a Friend" bonus scheme, Employee of the Month rewards and Long Service Awards, and much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required for this role, but strong administrative and interpersonal skills are essential. The successful candidate should be able to demonstrate their ability to multi-task, use computers proficiently, and communicate effectively with both staff and residents.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.