Admin Assistant - Care Home

NHS; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in the care sector is seeking an Admin Assistant to enhance the quality of life for residents. This role offers a unique opportunity to engage with residents and their families while managing essential administrative tasks. You'll be at the heart of a vibrant community, ensuring smooth operations and providing support to managers. With flexible working hours and a commitment to personal development, this position is perfect for those who thrive in a people-focused environment. Join a team dedicated to delivering exceptional care and support, where your contributions truly matter.

Benefits

Free Training and Development

Wellbeing and Support Tools

Retail Discounts

Refer a Friend Bonus Scheme

Employee of the Month Rewards

Long Service Awards

Qualifications

• No specific qualifications required, but experience in administration and customer service is beneficial.
• Strong interpersonal skills are essential for engaging with residents and their families.

Responsibilities

• Answer phones, handle files, and support managers in daily tasks.
• Engage with residents and show prospective clients around the care home.

Skills

Multitasking

Computer Skills

Telephone Manner

Interpersonal Skills

Education

Administration Experience

Customer Service Experience

Job description

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for residents. This varied role involves answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

The Admin Assistant role at Barchester Healthcare's care home in Banbury involves a shift pattern of 8am-4pm, with occasional weekend working required for open days and special events. You'll need to demonstrate strong multitasking abilities, good computer skills, and a confident telephone manner. Importantly, you'll also need to be a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide training and development opportunities to help you build your skills and confidence across all your responsibilities.

About us

Barchester Healthcare is a leading provider of care homes in the UK, committed to delivering high-quality care and support for residents. The company offers a competitive salary, sector-leading benefits, and opportunities for personal and professional development.

Date posted

02 May 2025

Pay scheme

Other

Salary

£12.81 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1293841929

Job locations

Barchester Healthcare

Banbury

OX15 6EH

Job description

Job responsibilities

ABOUT THE ROLE

Shift Pattern: 8am-4pm, weekend working required occasionally for open days, special events etc. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person; you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: free training and development for all roles, access to wellbeing and support tools, a range of retail discounts and savings, unlimited referrals with our 'Refer a Friend' bonus scheme, Employee of the Month rewards, and Long Service Awards.

And so much more!

If you'd like to use your administration and people skills in an organization that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required, but the role would suit candidates with administration and customer service experience, as well as strong interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Banbury

OX15 6EH

Employer's website

https://www.barchester.com/