ADMIN ASSISTANT

Cinnamon Care Collection; King's Lynn and West Norfolk; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a top-rated care home group as an Admin Assistant, where you'll be the first point of contact, providing essential administrative support and ensuring a welcoming environment for visitors. This role demands excellent customer service skills, strong IT literacy, and a keen attention to detail. You'll assist with HR-related tasks and contribute to a well-organized workplace. If you're looking for a rewarding position in a supportive team, this opportunity is perfect for you.

Benefits

Company Benefits

Qualifications

• Good IT experience and attention to detail are essential.
• Must have excellent written and verbal English skills.

Responsibilities

• Welcome visitors and manage the reception area professionally.
• Assist with recruitment tasks and maintain tidiness of the reception.

Skills

Customer Service Skills

IT Literacy

Communication Skills

General Administration Knowledge

Job description

Admin Assistant

• Full Time
• Lyndhurst, UK
• Posted 1 day ago
• £12.50 Per Hour Plus Company Benefits

Admin Assistant

£12.50 Per Hour Plus Company Benefits

Full Time Hours

A Top 20 Care Home Group 2025!

Awarded ‘One Of The UK’s Best Companies To Work For’

Hartwood House is a stunning 50-bedded residential and dementia care home based in Lyndhurst.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone with a range of skills, good IT experience, and attention to detail.

In addition to reception duties, you will provide administrative support to the Home Administrator on a daily basis, mainly HR-related tasks, and should have a good understanding of financial aspects to cover in the Administrator’s absence.

Main Responsibilities

• Welcome and greet visitors professionally, ensuring the visitors book and ID checks are completed appropriately.
• Answer the telephone, respond to enquiries, redirect calls, and record messages.
• Assist with recruitment tasks, including sifting CVs, chasing references, and verifying ID documents.
• Organise internal meetings and ensure all requirements are actioned.
• Coordinate the staff meal process as applicable.
• Respond to emergency situations as needed.
• Maintain the tidiness of the reception area in liaison with housekeeping.

Person Specification

• Excellent customer service skills
• IT literacy and system competence
• Previous telephone experience with a professional manner
• Knowledge of general administration
• Strong communication skills
• Neat, well-presented appearance
• Excellent written and verbal English skills