Admin and Compliance Officer (Fixed-term)

LONDON BOROUGH OF BROMLEY; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Career average pension scheme

Flexible working practices

Bromley REAL benefits scheme

Job summary

London Borough of Bromley seeks an Admin and Compliance Officer to support the Work Well programme. You will manage administration, ensure compliance with funding requirements, monitor performance, and report to the Work Well team.

You will work closely with the Programme Lead and partners, maintaining accurate records and coordinating referrals, appointments and governance documentation. Experience in administrative, compliance or project support is essential.

Qualifications

• Experience in an administrative, performance, compliance or project support role.
• Attention to detail and ability to handle confidential information.
• Experience monitoring performance data, producing reports and supporting contract compliance.

Responsibilities

• Maintain accurate participant records and ensure documentation is complete and compliant.
• Monitor referrals, engagement, outcomes and KPIs.
• Support data collection, validation and reporting for funders.
• Coordinate onboarding, appointments, workshops and staff diaries.
• Ensure compliance with data protection and safeguarding procedures.

Skills

Administrative support

Compliance

Data protection

Reporting

Microsoft Office

Tools

Databases

Case management systems

Job description

Admin and Compliance Officer (Fixed-term)

If you are viewing this advert on an external website, please apply via the London Borough of Bromley website. We only accept applications submitted through our online application system. Please note that some vacancies may be displayed automatically on external job boards; for full details, including the job description, person specification, and closing date, please refer to the original advert on the London Borough of Bromley website.

Job Title: Admin and Compliance Officer

Contract Type: Full Time / Fixed Term until November 2027 (extension dependent on continuation of funding)

Are you highly organised, detail-oriented, and passionate about supporting services that improve people's health and employment outcomes? If so, we want you to join our team as an Admin and Compliance Officer within Bromley's NHS-funded Work Well programme.

About the Role

As the Admin and Compliance Officer within Bromley's Work Well employment support team (delivered under the Bromley Works service), you will play a vital role in ensuring the efficient administration, compliance, performance monitoring and reporting of the programme.

Working closely with the Work Well Programme Lead, Work & Health Coaches, referral partners and stakeholders, you will support day-to-day service delivery, maintain accurate records, monitor programme performance and ensure contractual and funding requirements are met.

Key Responsibilities

Directly reporting to, and working closely with, the Work Well Programme Lead, you will:

• Maintain accurate participant records and ensure all programme documentation is complete, compliant and up to date.
• Monitor referrals, participant engagement, outcomes and performance against programme targets and key performance indicators (KPIs).
• Support data collection, validation and reporting requirements for funders and stakeholders.
• Coordinate participant onboarding, appointments, workshops and staff diaries as required.
• Ensure compliance with programme guidance, data protection requirements, safeguarding procedures and quality standards.
• Prepare reports, performance updates and administrative documentation to support programme delivery and governance.
• Act as a key point of contact for referral partners, responding to enquiries and maintaining effective communication with stakeholders.
• Support continuous service improvement by identifying administration and compliance issues and assisting with the implementation of solutions.

About You

You will be a proactive and organised professional with strong administrative and compliance experience. You will have:

• Experience of working in an administrative, performance, compliance or project support role.
• Excellent attention to detail and the ability to maintain accurate records and manage confidential information.
• Experience of monitoring performance data, producing reports and supporting contract compliance requirements.
• Strong organisational and time management skills, with the ability to manage competing priorities and deadlines.
• Experience using Microsoft Office applications, databases and case management systems.
• Excellent communication and interpersonal skills, with the ability to build positive working relationships with colleagues and external partners.
• An understanding of data protection, information governance and safeguarding principles.
• Experience within employment support, health, public sector or commissioned services would be desirable.

Why Join Us?

• Make a real difference in people's lives by supporting a programme that helps residents improve their health and employment outcomes.
• Work within a dynamic and supportive team committed to delivering high-quality services.
• Develop your skills and experience within an innovative employment and health programme.
• Access to a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley REAL benefits scheme; Childcare Vouchers, Cycle2Work and a wide range of unique discounts.

For more information or an informal discussion about the position please contact Joe Baker, Senior Employment and Skills Manager, on 0208 461 7006.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Admin and Compliance Officer (Fixed-term)