ADHD Patient Administrator: Office-Based, Bracknell

TN United Kingdom; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated ADHD Patient Administrator to join their Bracknell office. This full-time role offers a unique opportunity to provide digital assistance and administrative support to patients accessing a new Adult ADHD Assessment and Treatment Service. You will play a crucial role in managing patient interactions, organizing appointments, and ensuring the smooth operation of patient records. With a commitment to ongoing training and a supportive work environment, this position is perfect for those passionate about making a difference in mental health care. Join a team that values diversity and inclusion while delivering exceptional patient care.

Benefits

Ongoing training and support

Company Pension scheme

Access to healthcare services

20 days holiday + 8 bank holidays

Free parking

Qualifications

• Experienced administrator ideally within healthcare or mental health.
• Strong written and spoken English language skills are essential.

Responsibilities

• Providing customer support for patients accessing ADHD treatment.
• Managing patient contact and organizing appointments effectively.
• Tracking patient records and escalating concerns as needed.

Skills

Customer Service

Organizational Skills

Attention to Detail

Written and Spoken English

Computer Skills

Education

Experience in Healthcare Administration

Job description

Client:

HealthHero

Location:

-

EU work permit required:

Yes

Job Reference:

7889a8e21ed8

Job Views:

5

Posted:

05.04.2025

Expiry Date:

20.05.2025

Job Description:

About us

Health Hero brings together human expertise and digital convenience to deliver first-class digital integrated healthcare. We are leaders in our market, have excellent patient feedback, and great CQC ratings. We also focus on making practice more perfect for our clinicians – from working to solve capacity challenges with smart triage technology, minimising administrative burdens and by providing exciting new opportunities for clinicians.

We have an exciting opportunity for a full-time ADHD Patient Administrator, based in our Bracknell office, to join us providing digital assistance and administrative support to patients accessing our new Adult ADHD Assessment and Treatment Service!

You will be:

1. Providing customer support for patients accessing ADHD treatment and navigating digital platforms
2. Managing patient contact and organising appointments
3. Carefully tracking the completion of patient records and escalating patient concerns
4. Collating and formatting psychiatric reports for distribution
5. Generating quality metric reports for service evaluation

Requirements

You must:

1. Be an experienced administrator ideally within the healthcare sector/working in mental health
2. Be able to start ASAP
3. Have strong written and spoken English language skills
4. Have strong customer service and computer skills
5. Have strong organisational skills and attention to detail.
6. Be able to work in our Bracknell office.

Benefits:

1. You will receive ongoing training and support
2. Company Pension scheme
3. Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
4. 20 days holiday + 8 days bank holiday
5. Free parking

We reserve the right to close this vacancy early if we receive sufficient applications. For this reason, please submit your application at your soonest convenience.

Diversity and inclusion

Our Talent team work hard to remove all biases within the recruitment process, including unconscious bias decoded job adverts, unconscious bias interview training for all interviewers, and working hard to get a gender-balanced interview panel.

We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

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Created on 05/04/2025 by TN United Kingdom