ADHD Patient Administrator: Office-Based, Bracknell

HealthHero; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated ADHD Patient Administrator to join their Bracknell office. This role involves providing essential digital assistance and administrative support to patients accessing a new Adult ADHD Assessment and Treatment Service. You'll manage patient contacts, organize appointments, and ensure meticulous tracking of patient records. The company emphasizes a supportive environment with ongoing training and a commitment to diversity and inclusion. If you're passionate about making a difference in healthcare, this opportunity is for you!

Benefits

Ongoing training and support

Company Pension scheme

Access to 24/7 GP service

Employee Assistance Programme

20 days holiday + 8 days bank holiday

Free parking

Qualifications

• Experience in administration, ideally within healthcare or mental health.
• Strong written and spoken English language skills.

Responsibilities

• Provide customer support for patients accessing ADHD treatment.
• Manage patient contact and organize appointments.
• Track completion of patient records and escalate concerns.

Skills

Administrative Skills

Customer Service Skills

Organizational Skills

Attention to Detail

English Language Skills

Job description

About Us

Health Hero brings together human expertise and digital convenience to deliver first class digital integrated healthcare. We are leaders in our market, have excellent patient feedback and great CQC ratings. We also focus on making practice more perfect for our clinicians - from working to solve capacity challenges with smart triage technology, minimising administrative burdens and by providing exciting new opportunities clinicians.

We have an exciting opportunity for a full-time ADHD Patient Administrator, based in our Bracknell office, to join us providing digital assistance and administrative support to patients accessing our new Adult ADHD Assessment and Treatment Service!

You will be:

• Providing customer support for patients accessing ADHD treatment and navigating digital platforms
• Managing patient contact and organising appointments
• Carefully tracking the completion of patient records and escalating patient concerns
• Collating and formatting psychiatric reports for distribution
• Generating quality metric reports for service evaluation
  
  
  

Requirements

You must:

• Be an experienced administrator ideally within the healthcare sector/working in mental health
• Be able to start ASAP
• Have strong written and spoken English language skills
• Have strong customer service and computer skills
• Have strong organisational skills and attention to detail.
• You will be able to work in our Bracknell office.
  
  
  

Benefits

Benefits

• You will receive ongoing training and support
• Company Pension scheme
• Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
• 20 days holiday +8 days bank holiday
• Free parking
  
  

We reserve the right to close this vacancy early if we receive sufficient applications. For this reason, please submit your application at your soonest convenience.

Diversity and inclusion

Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.

We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.