Adaptations Team Leader

Birmingham City Council; Birmingham; On-site; GBP 35,412 - 44,075; Full time

Job summary

Birmingham City Council is seeking an experienced Adaptations Team Leader to join the Staying Independent at Home Team. This role involves working with adults and children with disabilities to facilitate home adaptations, ensuring accessibility.

Key responsibilities include managing staff, providing customer support, and overseeing the entire adaptation process. Successful candidates will possess relevant experience and strong leadership abilities to lead the team effectively.

Qualifications

• Relevant experience in adaptation services, disability or social care.
• Strong leadership and communication skills are essential.
• Problem-solving skills are highly valued.

Responsibilities

• Provide high quality support and advice to customers.
• Drive change in service processes to improve customer service.
• Manage day-to-day staff and supervise the service.

Skills

Leadership

Communication skills

Problem-solving skills

Experience in adaptation services

Job description

Adaptations Team Leader

Salary: Grade C – £35,412 – £44,075; 36.5 hours per week; permanent position; consultation grade under Equal Pay Programme.

We are looking for an experienced Adaptations Team Leader to join the Staying Independent at Home Team, working with adults and children with physical and mental health impairments that affect their ability to access facilities in their homes. The role involves processing Disabled Facilities Grants (DFG) and working closely with our lead provider to design suitable adaptations for eligible citizens.

Key Responsibilities

• Provide high quality support and advice to internal and external customers, ensuring all cases are completed and progressed in a timely manner.
• Proactively drive change and streamline adaptation service processes to improve customer service, in support of the Multi-Disciplinary Team Manager, Adaptations Contract Manager and Senior Practitioner.
• Manage day‑to‑day staff within the service, including supervision, development and deployment to meet business demands.
• Work closely with third‑party organisations and the lead provider to ensure adaptations comply with Birmingham City Council statutory duties.
• Lead the delivery of adaptations to citizens of Birmingham and manage a complex caseload, providing technical expertise, coaching and mentoring to the team.

Qualifications and Experience

Details of required qualifications and experience were not provided in the original posting. Candidates should possess relevant experience in adaptation services, disability or social care, and demonstrate strong leadership, communication and problem‑solving skills.

Equality and Diversity

Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all employees. We welcome applications from all qualified candidates.