Ad Operations Manager

ZipRecruiter; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading company seeks an Ad Operations Manager to oversee digital media campaigns and manage global teams. This role requires strong technical expertise in ad serving and collaboration across departments to ensure seamless campaign execution. The ideal candidate will have robust experience in media technology and proficiency with key ad platforms.

Benefits

Pension

Life Assurance

Private Medical

Income Protection Plan

WORK YOUR WORLD opportunity

REFLECTION DAYS

HELP@HAND BENEFITS

FAMILY FRIENDLY POLICIES

FLEXIBLE WORKING

BIRTHDAY DAY OFF

GREAT LOCAL DISCOUNTS

Qualifications

• Strong experience in Ad Operations or related fields.
• Proficient in ad servers and marketing tech solutions.
• Exposure to HTML5, CSS, and JavaScript for troubleshooting.

Responsibilities

• Oversee execution and troubleshooting of digital media campaigns.
• Manage global ad operations teams and standardize best practices.
• Conduct regular audits and QA for campaign accuracy.

Skills

Ad Operations

Media Technology

Analytical Skills

Problem-solving

Communication Skills

HTML5

CSS

JavaScript

Tools

Campaign Manager 360

Flashtalking/Innovid

Ad Form

GTM

Tealium

Job description

Job Description

Company

Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Overview

The Ad Operations Manager will oversee the execution and troubleshooting of digital media campaigns across multiple platforms. This role requires strong technical expertise in ad

serving, trafficking, and campaign execution, along with collaboration across media, creative, and technology teams to ensure seamless activation. Additionally, the Operations Manager will manage global ad operations teams, standardize best practices, and lead technology partnerships.

Responsibilities

Campaign Management

● Work closely with Investment teams to create and execute digital media campaigns within Ad

Serving platforms (display, video, mobile)

○ Traffic creative assets

○ Set up campaign configurations

○ Implement tracking pixels

● Conduct regular audits and QA for campaign accuracy

● Serve as the escalation point for ad tech queries across global offices

Technology & Troubleshooting

● Stay updated on emerging digital media technologies to drive process improvements

● Oversee the deployment of digital technology solutions that align with client and

organizational needs

○ e.g. ad servers, VVF, TMS, data management tools

● Ensure effective and efficient use of tools and systems across teams through training and

adherence to best practices

Global Team Management & Development

● Oversee global ad operations teams to ensure exceptional service delivery and on-time

execution across all markets.

● Establish and refine processes, training, and operational parameters to meet business unit

requirements.

● Ensure timely onboarding and comprehensive training for new hires, and manage talent

offboarding to maintain uninterrupted operations.

● Conduct weekly alignment with market leads to provide guidance on progress and concerns

● Monitor team performance, offer coaching, and provide training resources to junior team

members and TAAG new hires to support their development

Qualifications

● Strong experience in Ad Operations, Media Technology, or related fields

● Proficiency in ad servers (Campaign Manager 360, Flashtalking/Innovid, Ad Form) and

marketing tech solutions (DMPs, DSPs, verification platforms)

● Strong analytical, problem-solving, and communication skills

● Proficiency in Microsoft Excel and PowerPoint

● Understanding of online advertising terminology (CPM, TMS, DCO)

● Exposure to HTML5, CSS, and JavaScript for troubleshooting

● Experience with conversion tagging and Tag Management Systems (GTM, Tealium)

● Familiarity with Ad Verification tools (IAS, Double Verify) is a plus

Additional Information

Benefits:

In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.