Activity Coordinator - South West London

AKG UK; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

AKG UK is seeking an Activity Coordinator to design, coordinate and deliver a rolling programme of engaging activities for young people aged 18 to 24 in South West London. You will build aspiration, confidence and transferable skills while working with mentors and partners to progress participants toward employment, education or training.

Role involves delivering inclusive sessions across sports, arts, technology, gaming and VR, preparing clear session plans, and coordinating partner delivery

Qualifications

• Experience planning, coordinating and delivering engaging group activities for young people (18–24).
• Strong facilitation and engagement skills with clear boundaries and expectations.
• Ability to adapt delivery for diverse needs and communication styles.
• Experience in employability, youth work, coaching or publicly funded services.

Responsibilities

• Design, coordinate and maintain a rolling programme of structured activities.
• Deliver welcoming, energetic sessions for 18–24-year-olds across sports, arts, tech, gaming, VR and outdoor activities.
• Prepare session plans, objectives and resources with contingency arrangements.
• Adapt pace, content and delivery for diverse communication styles, neurodiversity and literacy levels.
• Provide sector insight through employer talks, visits, mock recruitment and project-based learning.

Job description

Activity Coordinator - South West London

JOB DESCRIPTION

AKG Group UK Company:

Position Title:

Activity Coordinator

Reports To:

Service Manager or Team Leader

Roles Reporting to this Position:

None

Primary Objective:

To design, coordinate and deliver a varied programme of engaging, accessible and employment-focused activities for young people aged 18 to 24. The role will build aspiration, confidence, resilience, transferable skills and understanding of workplace expectations, while working closely with Mentors and partners to help each participant progress towards suitable and sustainable employment, education or training.

Key Relationships/Interactions

Internal

• Service Manager and Team Leader
• Mentors and Employer Engagement and Employer Services colleagues
• Quality, Compliance, Performance, Safeguarding and MI teams
• Wider AKG Delivery Colleagues

External

• Participants (young people aged 18 to 24) and, where appropriate and with consent, their support networks
• Engagement Activity Partners, specialist subcontractors and community organisations
• Jobcentre Plus, local authorities, education and training providers
• Local employers, sector partners and venue providers

Key Responsibilities

Activity Design and Delivery

• Design, coordinate and maintain a rolling programme of structured group and individual activities aligned with participants’ needs, aspirations, action plans and outcomes.
• Deliver welcoming, energetic and inclusive sessions for young people aged 18 to 24, using age-appropriate interests such as sport, creative arts, technology, gaming, virtual reality, outdoor activities and community projects.
• Prepare clear session plans, learning objectives, resources and contingency arrangements so every activity supports employability, personal development or progression.
• Adapt pace, content and delivery for different communication styles, neurodiversity, disabilities, literacy levels, digital capability, confidence levels and reasonable-adjustment needs.

Participant Engagement and Development

• Use trauma-informed, strengths-based and culturally responsive practice to build trust, promote participant choice and voice, and support those who lack confidence or have had negative experiences of services or education.
• Help participants develop communication, teamwork, problem-solving, resilience, timekeeping, professional behaviours, digital skills and an understanding of workplace expectations.
• Support young people to identify and present their transferable skills and achievements in CVs, applications, interviews and employer conversations.
• Provide practical sector insight through employer talks, workplace visits, careers activities, mock recruitment exercises, volunteering and project-based learning.

Coordination and Partnership Working

• Coordinate specialist partner delivery, including procurement or booking processes, schedules, venues, participant communications, accessibility, risk information, attendance, feedback and supporting evidence.
• Work closely with Mentors to identify suitable activities, share relevant progress or concerns, and ensure learning is reflected in participant action plans and next steps.
• Promote activities through engaging face-to-face and digital communications, use reminders and motivational contact, and promptly follow up non-attendance with the Mentor.
• Build relationships with youth, community, education, health, specialist and employer partners to widen participation, strengthen referral routes and reduce barriers.
• Contribute to programme events, outreach, sector pathways and employment-focused campaigns across AKG sites and community venues.

Safeguarding, Inclusion and Professional Practice

• Place participant welfare at the centre of delivery and follow AKG safeguarding, lone-working, incident, whistleblowing and escalation procedures at all times.
• Recognise and respond appropriately to safeguarding concerns, disclosures, exploitation risks or changes in presentation. Apply adult safeguarding procedures for participants aged 18 to 24 and follow child safeguarding processes where a concern also involves a child.
• Maintain professional boundaries, confidentiality and appropriate use of digital communication and social media.
• Obtain and record informed consent where required, share information only where there is an appropriate and lawful basis and comply with data protection requirements.
• Promote equality, diversity and inclusion by removing barriers to participation and challenging discrimination, harassment and exclusion.
• Create a safe and respectful group environment, manage group dynamics, and challenge inappropriate behaviour consistently and constructively.

Quality, Compliance and Performance

• Complete activity and venue risk assessments, dynamic risk checks, incident reports and emergency arrangements in line with AKG policy and health and safety requirements.
• Maintain accurate, timely and audit-ready records of referrals, attendance, participation, adjustments, feedback, progress, outcomes, risk documentation and safeguarding actions.
• Deliver the agreed activity schedule consistently, ensuring sessions start on time and resources, venues and partners are coordinated effectively.
• Monitor attendance, engagement and completion, take timely action to address non-engagement, and evidence improvements in confidence, employability skills, workplace understanding and readiness for next steps.
• Use participant and stakeholder feedback, attendance data and progression information to evaluate impact and continuously improve the activity offer.
• Support progression to agreed next steps, including mentoring actions, training, employer engagement, interviews, work experience or employment.
• Manage activity resources and agreed budgets responsibly, demonstrate value for money, and ensure equipment is safe, available and stored appropriately.

Professional Knowledge and Flexibility

• Maintain current knowledge of youth employment challenges, local labour markets, digital trends and support available to 18 to 24-year-olds.
• Work flexibly across locations and, where required, outside standard hours to meet participant and programme needs.
• To deliver role responsibilities in line with AKG values and all relevant policies and procedures
• Any other duties appropriate to the level of this role, for which the post-holder has the necessary training or experience.

Essential and Desirable Skills, Knowledge and Experience

Delivery and Engagement

• Experience of planning, coordinating and delivering engaging group activities for young people or young adults, preferably including those aged 18 to 24 and those not in education, employment or training or facing multiple barriers.
• Strong facilitation, presentation and engagement skills, with the ability to build rapport while maintaining clear boundaries and expectations.
• Ability to turn creative or recreational activities into purposeful employability and personal-development learning and adapt delivery for different needs, abilities, cultures, communication styles and confidence levels.
• Experience in employability, youth work, community development, education, careers, coaching or publicly funded services, including delivery of creative, digital, sports, gaming, virtual reality, outdoor, volunteering or project-based activities.

Participant Support and Safe Practice

• Understanding of barriers affecting young people, including low confidence, poor mental wellbeing, disability, neurodiversity, caring responsibilities, housing instability, transport difficulties, digital exclusion and limited work experience.
• Knowledge of adult and child safeguarding responsibilities, professional boundaries, equality, accessibility, health and safety, risk assessment, confidentiality, informed consent and data protection.
• Confidence in managing group dynamics, sensitive conversations, challenging behaviour and disclosures, with appropriate recording and escalation.

Organisation, Partnership and Digital Skills

• Strong organisation and coordination skills, with the ability to manage multiple venues, providers, events, budgets, resources, schedules and competing priorities.
• Good IT skills with the ability to maintain accurate electronic records, use Microsoft Office and digital delivery tools, and interpret attendance, performance and progression information.
• Effective written and verbal communication with young people, colleagues, partners and employers.
• Knowledge of local community provision, youth services, training routes, apprenticeships and labour-market opportunities.

Qualifications, Values and Flexibility

• A relevant qualification in youth work, teaching, training, coaching, careers, employability, safeguarding, mental health first aid or facilitation.
• A current first-aid qualification and experience of completing activity or venue risk assessments.
• Commitment to participant voice, strengths-based practice, inclusion and high-quality customer service.
• Ability and willingness to travel on a daily basis to different locations within assigned local area, to support participants, employers, events, placements and contract delivery (no homeworking is available due to the nature of the role)
• Willingness to complete all required induction and refresher training, including safeguarding, equality, data protection and health and safety.
• Appointment is subject to checks appropriate to the role and participant group, which may include a DBS check where legally eligible and required.

Inclusive Recruitment and Accessibility

AKG UK is committed to creating an inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds, experiences and working styles. Candidates are encouraged to let us know if they require any reasonable adjustments during the recruitment process. Applicants do not need to meet every desirable criterion to apply; we are interested in relevant skills, potential and values alignment as well as direct experience.

Compliance

It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.

Activity Coordinator - South West London