Activities Team Member

Haven; Cockenzie and Port Seton; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Dining discount

Shops discount

Free facility access

Brand savings

Job summary

Haven in United Kingdom is seeking an enthusiastic Activities Team Member to join our park and help deliver a range of outdoor activities for guests and owners. You’ll bring energy, safety and smiles to every session on site.

You’ll be part of an inclusive team, receive comprehensive training, opportunities for progression, and perks such as dining and shop discounts. An Enhanced DBS check is required prior to starting.

Qualifications

• Positive, energetic attitude with a love for outdoor activities.
• Excellent communication with guests of all ages.
• High attention to safety and following guidelines.
• Willingness to work weekends, bank holidays and evenings.
• DBS check required prior to starting (18+).

Responsibilities

• Set up, operate and take down daily activities, keeping safety as a priority.
• Engage guests with guidance and encouragement during activities.
• Deliver safety briefings and explain safe equipment use.
• Assist guests with climbing walls, high ropes, archery and more.
• Keep activity areas clean, organized and well-maintained.
• Report equipment or safety issues to leadership.

Skills

Communication skills

Safety awareness

Customer service

Flexibility

Outdoor enthusiasm

Job description

Position: Activities Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as an Activities Team Member where you’ll be at the forefront of delivering memories that last a lifetime to our guests and owners.

We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you’ll help deliver a variety of exciting activities for our guests. If you’re passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you!

Key Responsibilities

• Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.
• Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.
• Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.
• Ensure the activity areas are clean, organised, and well-maintained throughout the day.
• Report any equipment or safety issues to the appropriate leadership team.

Requirements

• A positive, energetic attitude with a love for outdoor and physical activities.
• Excellent communication skills and the ability to engage with guests of all ages.
• High attention to safety, with a commitment to following and enforcing safety guidelines.
• Flexibility to work shifts, including weekends, bank holidays, and evenings.
• Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.