Activities Duty Manager - Rutland Water Park - Empingham, Oakham

Anglian Water Parks; Empingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Private health care

Competitive pension

25 days annual leave

Flexible benefits

Company induction & training

Free parking at water parks

Discounts across water parks

Job summary

Anglian Water Parks is seeking an enthusiastic Activities Duty Manager to support delivery of our watersports programme and lead a team of instructors at our reservoir venue.

You will work with the Activities Manager to ensure safe, enjoyable sessions across sailing, windsurfing, kayaking and more, while upholding high safety and customer service standards.

Qualifications

• Experience leading or supervising a team.
• Valid First Aid qualification.
• Full UK driving licence.
• Excellent organisational and communication skills.
• RYA Senior Instructor qualification.
• Minimum of 2 years' experience as a Senior Instructor.
• Experience working in an outdoor activity or watersports environment.

Responsibilities

• Lead, motivate and support a team of watersports instructors.
• Manage online activity bookings and customer enquiries.
• Conduct risk assessments and safety reviews.
• Complete building inspections and fire alarm testing.
• Investigate and report accidents and incidents.
• Undertake daily and weekly banking procedures.
• Help maintain high standards of safety, customer service and operational excellence.

Skills

Team leadership

First Aid

UK Driving Licence

Communication skills

RYA Senior Instructor

Watersports experience

Senior Instructor experience

Job description

We're looking for an enthusiastic and experienced Activities Duty Manager to support the delivery of our exciting watersports programme while leading and developing a talented team of instructors. Whether you're an experienced Senior Instructor looking for the next step in your career or an outdoor professional seeking a new challenge, this is an opportunity to combine leadership, customer experience, and adventure in a truly unique setting.

What will you be doing?

As Activities Duty Manager, you'll work closely with the Activities Manager to ensure the safe, successful, and enjoyable delivery of our activities programme, including: sailing, windsurfing, kayaking, paddle boarding, rowing, raft building and power boating on our beautiful reservoir.

• Lead, motivate and support a team of watersports instructors
• Manage online activity bookings and customer enquiries
• Conduct risk assessments and safety reviews
• Complete building inspections and fire alarm testing
• Investigate and report accidents and incidents
• Undertake daily and weekly banking procedures
• Help maintain high standards of safety, customer service and operational excellence

What does it take?

We're seeking a confident leader who is passionate about outdoor activities and delivering exceptional customer experiences.

• Experience leading or supervising a team
• Valid First Aid qualification
• Full UK driving licence
• Strong organisational and communication skills
• Commitment to delivering excellent customer service, RYA Senior Instructor qualification
• Minimum of 2 years' experience as a Senior Instructor
• Experience working in an outdoor activity or watersports environment

As a valued member of the team, you are entitled to these fantastic benefits:

• Bonus scheme
• Private health care
• Competitive pension scheme
• 25 annual leave rising with length of service
• Flexible benefits to support your wellbeing
• Plus lots more!
• Company Induction, Uniform and Training
• Free parking at all our water parks
• Discounts across our water parks - including our Watersports Centre and Cafe's