Activities and Well-Being Coordinator

CCH Group; Wembley; On-site; GBP 22,000 - 28,000; Full time

Job summary

London Care, part of the CCH Group, is seeking a Health and Wellbeing Coordinator to plan and deliver engaging exercise and cognitive stimulation therapy sessions for older adults. You will motivate clients to maintain health and fitness, build relationships with care teams, and support dementia initiatives while adhering to safety and quality standards.

This role requires empathy, strong communication and the ability to lead group activities, with flexibility to adapt sessions and work with

Qualifications

• Understanding of principles of good care.
• Understanding of principles and practice of quality assurance.
• Dispute resolution skills.
• Ability to follow written and verbal instructions.
• Understanding and commitment to equality, including practical issues.
• Excellent written and verbal communication skills.

Responsibilities

• Be an active member of the Care Team.
• Plan and deliver group exercise classes for older people, including wellbeing initiatives such as workshops and signposting to wellbeing practitioners.
• Support the Dementia Project by planning and coordinating cognitive stimulation therapy sessions and peer support for those living with dementia.
• Design and adapt class content to suit participants’ abilities.
• Promote awareness of health improvement for older adults.
• Provide support, motivation, and encouragement to help clients achieve their goals.
• Maintain client records and monitor progress.
• Build relationships with clients and support them safely and effectively in all sessions.
• Ensure fitness equipment is safe and used correctly.
• Undertake necessary risk assessments.
• Observe and implement organisation policies and procedures throughout service delivery.
• Provide first aid when required.
• Carry out any other duties delegated by the Branch Manager.

Skills

Leadership

Empathy

Communication skills

Teamwork

Patience

Discretion

Organisation

Education

Level 2 or Diploma in health, fitness and exercise instruction (desirable)

Tools

Microsoft Office

Internet

Job description

Company Description

London Care, part of the CCH Group, is an Equal Opportunities Employer located in HA9 6QN.

What We Offer

We’re creating brighter days with fresh challenges, exciting opportunities, and a dynamic work environment. Each day as Activities and Well Being Coordinator will be different, providing meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

Job Description

The Health and Wellbeing Coordinator plans and delivers engaging exercise and cognitive stimulation therapy sessions to improve participants’ physical and mental wellbeing. The role motivates older adults to maintain and improve their health and fitness.

Accountable for the wellbeing of the Service User/Client, you will form relationships with internal stakeholders and external professionals such as commission authority representatives, regulatory inspectors, relatives, advocates and healthcare providers.

Key Duties/Responsibilities

• Be an active member of the Care Team.
• Plan and deliver group exercise classes for older people, including wellbeing initiatives such as workshops and signposting to wellbeing practitioners.
• Support the Dementia Project by planning and coordinating cognitive stimulation therapy sessions and peer support for those living with dementia.
• Design and adapt class content to suit participants’ abilities.
• Promote awareness of health improvement for older adults.
• Provide support, motivation, and encouragement to help clients achieve their goals.
• Maintain client records and monitor progress.
• Build relationships with clients and support them safely and effectively in all sessions.
• Ensure fitness equipment is safe and used correctly.
• Undertake necessary risk assessments.
• Observe and implement organisation policies and procedures throughout service delivery.
• Provide first aid when required.
• Carry out any other duties delegated by the Branch Manager.

Personal Attributes

• Professional appearance and manner
• Leadership; able to inspire and motivate others
• Genuine concern for the welfare of others
• Willingness to take responsibility
• Kind and compassionate
• Even‑tempered and patient
• Empathy, listening, and empowerment of others
• Conscientious and hard‑working
• Honest and trustworthy
• Dependable, reliable, and punctual
• Flexible and willing to work outside normal hours when required
• Self‑motivating and organised
• Prioritisation, especially under pressure
• Calm in crisis and responsive
• Delegation and teamwork skills
• Commitment to making a positive difference to people’s lives
• Commitment to personal and professional development, including relevant qualifications
• Good interpersonal skills
• Motivation to promote independence
• Embracing difference and building connections
• Delivering service excellence
• Setting priorities and staying responsive to events
• Teamwork and staff support
• Patience and understanding
• Discretion and confidentiality

Qualifications

Essential Competencies:

• Understanding of principles of good care
• Understanding of principles and practice of quality assurance
• Dispute resolution skills
• Ability to follow written and verbal instructions
• Understanding and commitment to equality, including practical issues
• Competency in Microsoft Office and internet
• Level 2 or Diploma in health, fitness and exercise instruction (desirable) or relevant extensive work experience
• Excellent written and verbal communication skills

Additional Information

We see extraordinary achievements every day thanks to the talent and commitment of our people. We aim to transform the care industry through smarter, innovative approaches, offering a career of opportunity, choice, and security.

London Care is an Equal Opportunities Employer and part of the CCH Group.