Acoustic Logging Team Leader

Affinity Water; Luton; On-site; GBP 38,000 - 56,000; Full time

Benefits offered by this job

Company vehicle provided

Annual bonus scheme

Generous pension

Flexible annual leave 23-27 days

Volunteer days and wellbeing support

Family and lifestyle benefits

Job summary

Affinity Water is seeking an Acoustic Logging Team Leader to guide a field-based team (up to 15 technicians) in the Central Region. The role focuses on safe deployment of acoustic logging equipment to locate hidden leaks, with heavy emphasis on people development and performance management.

You will report to the Business Lead for Active Leakage Control and work closely with the Acoustic Logging Manager to delivery across the network while travel requirements are high and leadership in the field

Qualifications

• Experience leading or supervising operational field-based teams.
• Strong people management and coaching skills.
• Commitment to health, safety and wellbeing.
• Excellent organisational and planning abilities.
• Strong communication and stakeholder management skills.
• Ability to work independently and make informed field decisions.
• A full UK driving licence.

Responsibilities

• Lead and support a team of acoustic logging technicians (up to 15).
• Manage attendance, performance, safety compliance and wellbeing.
• Conduct health and safety inspections, audits and reporting.
• Ensure work is completed safely and to standards.
• Identify training needs and develop team members.
• Coordinate logistics of people, vehicles and equipment across the region.
• Support trial and deployment of new technologies and processes.
• Collaborate with Leakage Team to meet business objectives.
• Drive high standards of service delivery and customer outcomes.

Skills

People management

Coaching

Health & safety

Organisational planning

Communication

Independent decision-making

Full UK driving licence

Job description

Join Affinity Water and Help Shape the Future of Leakage Reduction

At Affinity Water, we're committed to delivering high-quality water services while working towards the industry's ambitious target of reducing leakage by 50% by 2050. We're now looking for an enthusiastic, motivated and people-focused Acoustic Logging Team Leader to join our Leakage Team and play a key role in helping us achieve this goal.

This is a predominantly field-based leadership role within our Customer Delivery Directorate, supporting Acoustic Logging Technicians across the Central Region.

About the Role

Reporting to the Business Lead for Active Leakage Control (ALC), you will work closely with the Acoustic Logging Manager and Operational Leakage Analyst to support the successful delivery of acoustic logging activities across the network.

Leading a team of up to 15 technicians, you'll be responsible for ensuring safe, effective and efficient deployment of acoustic logging equipment used to identify hidden leaks within the water distribution network. You'll spend much of your time in the field, supporting your team, conducting audits, promoting best practice and ensuring operational standards are maintained.

This is a hands-on operational leadership role that requires flexibility, regular travel across the region and a passion for developing people and driving performance.

Key Responsibilities

• Lead and support a team of up to 15 Acoustic Logging Technicians

• Manage attendance, performance, safety compliance and employee wellbeing

• Conduct regular health and safety inspections, audits and reporting

• Ensure all work is completed safely and in line with company standards and procedures

• Identify training requirements and support ongoing development of team members

• Coordinate the logistics of people, vehicles and equipment across the region

• Support the implementation and trial of new technologies, equipment and operational processes

• Work collaboratively with colleagues across the wider Leakage Team to achieve business objectives

• Drive high standards of service delivery, performance and customer outcomes

What We’re Looking For

We're seeking a proactive leader who enjoys working in an operational environment and is passionate about supporting teams to succeed.

You will ideally have:

• Experience leading or supervising operational field-based teams

• Strong people management and coaching skills

• A commitment to health, safety and wellbeing

• Excellent organisational and planning abilities

• Strong communication and stakeholder management skills

• The ability to work independently and make informed decisions in the field

• A full UK driving licence

• Experience within leakage, utilities, water networks or a related operational environment would be advantageous but is not essential.

Please Note

This role requires extensive travel across the Affinity Water Central Region. As an operational, field-based position, flexibility is essential, and daily finish times may vary depending on business and operational requirements.

Benefits:

• Competitive salary dependant on skills and experience

• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.

• Company vehicle provided

• Entry into the company annual bonus scheme.

• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.

• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.

• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)

• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.

• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.

• Access to our Wellbeing Centre with support for looking after your physical and mental health.

• Discounts at a Range of Retail Outlets through our Tap4Perks scheme

• Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice

• Up to 4 Affinity days a year to volunteer in the community.

• Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.