Accuracy Checking Technician (ACT)

HeliosX Group; Royal Leamington Spa; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Annual Leave Allowance

Private health insurance

Pension scheme

Cycle-to-work Scheme

Free Dermatica and MedExpress products

Annual L&D budget

Headspace subscription & employee help

Job summary

HeliosX is seeking a qualified Accuracy Checking Technician to join our Pharmacy team at the Leamington Spa site. The role focuses on final accuracy checks of dispensed prescriptions to ensure the correct medicine, strength, patient and labeling.

This hands-on, fast-paced online pharmacy role requires meticulous attention to detail, patient safety focus and the ability to work under pressure. The position is full-time and based on site, with a 4 days on / 4 days off schedule from 10am to 10pm.

Qualifications

• ACT qualification or Pharmacy Technician qualification with ACT accreditation.
• Active registration with the General Pharmaceutical Council (GPhC).
• Previous experience in a pharmacy environment (community, online, or dispensing).
• Strong attention to detail with high accuracy in a regulated setting.
• Ability to work in a high-volume environment and manage deadlines.

Responsibilities

• Perform final accuracy checks on dispensed medicines against prescriptions.
• Identify and escalate discrepancies or safety concerns to the responsible pharmacist.
• Check labeling, quantity, strength, expiry dates and patient details for each item.
• Maintain accurate records of checks per governance and audit requirements.
• Report errors and near misses through appropriate channels to foster learning.
• Support continuous improvement of dispensing accuracy processes.
• Collaborate with pharmacists, dispensers and operations staff to maintain safe workflow.
• Stay up-to-date with SOPs, recalls and safety alerts.

Education

Pharmacy Technician qualification

ACT qualification

GPhC registration

Attention to detail

IT systems proficiency

Tools

IT systems

Job description

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How We Started

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where We Are Now

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where We’re Going

2026 is another significant year for HeliosX. Our ambition is to surpass £1.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale.

About The Role

We’re looking for a qualified Accuracy Checking Technician to join our Pharmacy team and play a key role in ensuring every prescription is checked accurately and safely before reaching our patients. This role will be responsible for the final accuracy check of dispensed prescription items, making sure the right medicine, right strength, right patient and right label are delivered every time.

This is a hands‑on role in a fast‑paced, high‑volume online pharmacy environment, where attention to detail, a strong commitment to patient safety and the ability to work accurately under pressure will make a real difference to our customers and the quality of our pharmacy service.

This is a full‑time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule, between the hours of 10am-10pm.

What You’ll Be Doing

• Perform final accuracy checks on dispensed medicines against the prescription, in line with SOPs and GPhC standards
• Identify and elevate any discrepancies, near misses, or safety concerns to the responsible pharmacist without delay
• Check labelling, quantity, strength, expiry dates, and patient details for every item before release
• Maintain accurate records of checks performed, in line with clinical governance and audit requirements
• Contribute to a culture of learning by reporting errors and near misses through the appropriate incident‑reporting channels
• Support continuous improvement of dispensing accuracy processes, flagging recurring issues or risks
• Work closely with pharmacists, dispensers, and wider operations staff to maintain smooth, safe workflow through the dispensary
• Maintain up‑to‑date knowledge of relevant SOPs, product recalls, and safety alerts
• Ensure the working environment meets required standards of hygiene, organisation

What You’ll Bring

• Accuracy Checking Technician (ACT) qualification, or Pharmacy Technician qualification with ACT accreditation.
• Active registration with the General Pharmaceutical Council (GPhC).
• Previous experience working in a pharmacy environment (community, online, or dispensing pharmacy settings).
• Strong attention to detail with a proven ability to maintain high levels of accuracy in a regulated environment.
• Ability to work effectively in a high-volume, fast-paced setting while managing competing priorities and deadlines.
• Confident using IT systems and capable of quickly learning new technologies and software tools.
• Commitment to contributing to a positive, collaborative, and inclusive workplace culture.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Annual Leave Allowance
• Private health insurance, along with pre-existing conditions, dental and eye care cover
• Pension scheme
• Cycle-to-work Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Annual L&D budget
• Free Headspace subscription, employee assistance programme and discounted gym memberships