ACCT UK PROJECT SUPPORT OFFICER Full…

TN United Kingdom; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated charity focused on enhancing youth development as a Project Support Officer. You will play a crucial role in driving digital transformation initiatives across the Cadet Forces, ensuring effective implementation and user adoption of digital systems. Collaborating with the Project Manager and engaging with volunteers, you will assist in planning and executing digital projects, while also developing training resources to empower personnel. This position offers a dynamic environment where your contributions will directly impact the lives of young people, making it a fulfilling opportunity for those passionate about digital innovation and community support.

Benefits

Flexible working arrangements

Personal Accident Insurance

Sick pay

Contributory pension scheme

Good leave allowances

Support for qualifications

Employee Assistance Programme

Season ticket loan

Railcard eligibility

Supportive team environment

Qualifications

• Experience in project support and digital initiatives.
• Ability to create training materials and deliver sessions.

Responsibilities

• Support the Project Manager in digital project implementation.
• Gather and document user requirements for projects.
• Develop and maintain training materials for users.

Skills

Project Management

Digital Transformation

Stakeholder Engagement

Training Development

Problem Solving

Education

Bachelor's Degree

Tools

eLearning Platforms

Webinar Software

Job description

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Client:

Hereford and Worcester ACF

Location:

Hereford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

576217c90062

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.

Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

• Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
• Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
• Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
• Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
• Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
• Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
• Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
• Undertake any other tasks as required to support the digital projects team and training initiatives.

Please refer to the below Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims .

What we can offer you

In addition to your salary, we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• Good leave allowances (which are offered pro-rata for part time staff):20 days annual leave plus Bank Holidays.Additional privilege leave, on set days each year, such as between Christmas and New Year.An additional five days of volunteering leave.
• Support for qualifications and personal development.
• Employee Assistance Programme.
• Season ticket loan.
• Railcard (if you are eligible)
• A caring and supportive team environment.