Accounts Receivable Team Leader

Jones Lang LaSalle Incorporated; Norwich; On-site; GBP 40,000 - 55,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an Accounts Receivable Team Leader to manage the AR function for a Norfolk-based on-site team. You will supervise day-to-day activities, oversee cash collection, and deliver timely reporting to clients and internal stakeholders.

You will drive process improvements, ensure ISAE-compliant controls, and collaborate with surveyors, clients, and the AR team to achieve targets and maintain strong cash performance.

Qualifications

• Experience leading accounts receivable teams and delivering KPI targets.

Responsibilities

• Liaise with departments to ensure KPI targets are met.

Skills

Team leadership

Cash collection

Reporting

Stakeholder management

ISAE compliance

Job description

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title

Accounts Receivable Team Leader

Responsibilities

• Liaise with all departments to ensure KPI’s are achieved and aim to exceed expectations.
• Have regular meetings with surveyors and clients providing comments on arrears and cash KPIs.
• Prepare reports to clients in the agreed formats to the agreed timelines.
• Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.
• Monitor collection rates and historic arrears to ensure that all management agreement targets are met.
• Ensure CRAR process is followed and liaise with solicitors as appropriate.
• Recommend write-offs/provisions where appropriate.
• Work with Compliance to ensure procedure guides are up to date.
• Ensure all occupier and client queries are resolved and responded to promptly.
• Attend internal and external meetings as required.
• Ensure strong communication links are established and maintained with the property accounts team.
• Identify and suggest improvements to standardise, streamline and simplify working procedures.
• Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE.
• Identify problem areas and elevate issues promptly.
• Collaborate with JBS AR team and work as one team.
• Manage team to deliver all aspects of the collections and cashiering roles.

Team Leadership and Development

• Actively manage team member’s day to day workloads and liaise with the AR Lead on a regular basis.
• Lead on team recruitment, training, retention and motivation of the team in order to develop commitment and high performance.
• Responsibility for the six monthly performance appraisals of the team.
• Management of development plans, poor performance and disciplinary issues.

Location

On-site – Norfolk, GBR

Company Technology

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Privacy Notice

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

Company Background

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.