Accounts Receivable Specialist

Service Express; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Service Express is seeking an Accounts Receivable Specialist to join their team in London. This role involves managing a portfolio of accounts, ensuring timely collections, and providing excellent customer service. Ideal candidates will possess strong analytical and communication skills, with experience in credit control being essential. The position offers a hybrid working model with competitive salary and benefits.

Benefits

Lifestyle Benefits

Employee Assistance Programme

Life Assurance

Private Medical Insurance

Qualifications

• Experience in credit control is essential.
• Strong oral and written communication skills required.
• Ability to manage multiple accounts effectively.

Responsibilities

• Manage and monitor portfolio of Accounts Receivable customers.
• Review aging accounts for timely collections.
• Maintain accurate records and reporting on collections activity.

Skills

Customer Service

Analytical Thinking

Time Management

Relationship Building

Communication

Education

Experience as a credit controller

Tools

Microsoft Office Suite

Microsoft Dynamics

Great Plains

Job description

At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can’t ask people to join our team without knowing more about us!

The Accounts Receivable Specialist is responsible for collection of invoices within portfolio of accounts, resolve invoice/payment discrepancies that may arise, ensuring that delinquent accounts are collected in a timely manner , and apply strategies that will optimise cash flow. This individual will need to provide outstanding customer service and build partnerships with both internal and external customers.

Here's what this position is all about...

• Responsible for managing/monitoring a portfolio of Accounts Receivable customers/accounts.
• Review aging of accounts within portfolio to determine collection efforts required as well as timely collections of accounts receivable.
• Work in a team environment that promotes collaboration, effective approaches to reach goals, and respectful of others’ idea/opinions, all of which will provide an environment of exceptional results.
• Maintain integrity, respect and excellent customer service with internal/external customers through verbal and written communication.
• Maintain open communication with sales/management regarding accounts that are past due.
• Maintain accurate records and reporting on collections activity.
• Take proactive measures to encourage customers to pay timely based on their payment terms to minimize bad debt exposure.
• Consult with billing/sales if changes need to be made to invoice(s).

Desired Skills & Experience:

• Experience as a credit controller
• Good relationship building skills
• Exceptional time management skills and ability to adapt within a rapidly changing environment
• Strong oral and written communication skills
• Effective analytical and strategic thinking skills, including a pragmatic approach to solving problems
• Proven organizational skills including a commitment to best practices and high standards of performance
• Proficient in Microsoft Office Suite, Microsoft Dynamics, and Great Plains

What you will get?

• Up to £35,000 annual salary
• Hybrid working model - 3 days in the office
• Lifestyle Benefits, Employee Assistance Programme, Life assurance, Private Medical Insurance and more.
• A Collaborative company that focuses on providing our employees and customers through the best experience

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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