Accounts Receivable & Customer Relations Coordinator

Omniplex Learning; St Albans; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working model

25 days annual leave + birthday off

Private Medical Insurance

Group Life Insurance

Enhanced family policies

Regular social events

Job summary

Omniplex Learning is seeking a proactive Customer Accounts Coordinator to join our Finance team. You will own following up overdue invoices, contact customers by phone and email to secure payment, and keep records up to date.

This role is ideal for someone early in their career with a proactive mindset, strong communication skills, and a willingness to learn. Hybrid work three days in the office with opportunities to develop finance and customer service skills.

Qualifications

• Confidence on the phone and comfortable speaking with customers all day.
• Proactive mindset with initiative rather than waiting to be asked.
• Energetic and enthusiastic, staying busy and positive.
• Persistent and resilient, following up to complete tasks.
• Strong communication to build rapport with a range of people.
• Positive, can-do approach with a desire to make an impact from day one.

Responsibilities

• Take ownership of following up overdue invoices by phone and email to secure payment.
• Manage a portfolio of customer accounts, keeping records up to date.
• Build relationships with customers and handle payment conversations confidently.
• Collaborate with Sales and internal teams to resolve payment barriers.
• Support Finance administration and assist with ad-hoc tasks as needed.
• Provide ledger processing support including invoicing and reconciliations.

Skills

Confidence on the phone

Proactive mindset

Energy and enthusiasm

Persistence and resilience

Strong communication skills

Positive can-do attitude

Education

Graduate background or degree

Job description

Omniplex Learning is seeking a proactive Customer Accounts Coordinator to join our Finance team. You will own following up overdue invoices, contact customers by phone and email to secure payment, and keep records up to date.

This role is ideal for someone early in their career with a proactive mindset, strong communication skills, and a willingness to learn. Hybrid work three days in the office with opportunities to develop finance and customer service skills.