Accounts Receivable Assistant

Elemis; West of England; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid work in Bristol

Staff discount on ELEMIS products and,

Spa treatments discounts

Enhanced parental leave

Income protection

Life assurance

27 days holiday + birthday off

Company pension

Employee assistance programme

Cycle to work

Season ticket loan

Service awards

Career development opportunities

Job summary

ELEMIS is seeking an Accounts Receivable Assistant to join the Finance team at our Bristol office. You will report to the Credit Manager and work with Customer Care, Dispatch, Sales and Finance to keep accurate books and reduce debt.

Your duties include end-to-end credit control, updating customer accounts, issuing statements, and assisting with month-end processes. The role is hybrid, offering three days in the Bristol office and two days remote.

Qualifications

• Credit Control and Sales Ledger experience indicating ability to own ledgers and manage debt processes.
• Strong interpersonal skills to cooperate with Customer Care, Dispatch, Sales and Finance teams.
• Clear communication across in-person, written and phone interactions.

Responsibilities

• Follow end to end credit control process including booking cash, issuing invoices, raising credit notes, reconciling accounts and chasing debt.
• Maintain client accounts with BACS statements, remittance advices and credit card receipts.
• Issue computerised statements to customers and internal departments as required.
• Update AR Module on D365 with customer details.
• Monitor Credit Hold orders and release for UK & US ledgers daily.
• Update cashbook and post payments for UK & US daily.
• Carry out credit searches on new applications.
• Provide copy invoices and reports to Sales and clients as required.
• Issue month end invoicing.
• Assist in collating month end statements.

Skills

Credit control

Sales ledger

Customer service

Communication

Flexibility

Organization

Attention to detail

Teamwork

Job description

Accounts Receivable Assistant

Department: Finance

Employment Type: Permanent - Full Time

Location: Office, Bristol

Description

ELEMIS are looking for an Accounts Relievable Assistant to join our Finance team in our Bristol offices. Reporting to the Credit Manager and working in partnership with the Customer Care Team, Dispatch Team, Sales Teams and of course the wider Finance Department, you will lead with exceptional customer service to help ELEMIS keep accurate books and records and reduce our debt.

What You Will Do:

• Follow end to end credit control process including (but not limited to) booking cash, issuing invoices, raising credit notes, reconciling accounts and chasing debt.
• To maintain and update client accounts with BACS statements, remittance advices and credit card receipts.
• Issue computerised statements to customers and other internal departments when required.
• To update AR Module on D365 with any details pertaining to a customer’s A/C.
• To monitor Credit Hold orders and release accordingly on a daily basis for UK & US ledgers.
• Update computerised cashbook and post to the system on a daily basis for UK & US payments.
• Carry out credit searches on any new credit applications received.
• Provide copy invoices and reports for Sales Department and clients as required.
• Issue month end invoicing.
• Assist in collating month end statements.
• To work as a team with other individuals and colleagues in the Company, sharing knowledge when appropriate, helping colleagues and promoting a spirit of mutual respect and support

What We Are Looking For:

• Credit Control and Sales Ledger experience: ability to own ledgers and manage debt processes.
• Co-operation: ability to build relationships to support team members, share resources and knowledge and collaborate with others to achieve goals.
• Communication: ability to convey information clearly and concisely both in person, via correspondence and over the phone, and express oneself well and professionally and listen to others and ensure understanding of information.
• Flexibility: ability to adjust to work processes or procedures, adapt to others and work effectively and in a positive manner when under pressure or in ambiguous situations.
• Organisation: ability to manage your time, handle multiple activities, establish priorities, meet deadlines, deal with distractions and interruptions and overall work efficiently and effectively.
• Accuracy and attention to detail: ability to pay close attention to detail, write clearly and legibly, acceptable standards appropriate to the position in English and Math, and have an appropriate and acceptable level of record-keeping and routine paperwork.
• Decision-making: ability to make logical and sound decisions based on careful consideration of alternative courses of action

What We Offer You!

• This is a Hybrid working role which means three days in our Bristol office and two days working from home. We operate with Flexible Working Hours, with core hours between 10am - 4pm which means you can start early and finish early or start later and finish later.
• Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
• Enhanced parental leave policies
• Income Protection and Life Assurance
• 27 days holiday plus your birthday off
• Company pension scheme
• Employee Assistance Programme
• Cycle to Work Scheme, Season Ticket Loan, and service awards
• Ongoing development and career progression opportunities including possibility to have finance qualifications funded by ELEMIS

Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.