Accounts Receivable Assistant

Pinnacle Group; Chelmsford; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Maternity/paternity packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Additional Annual Leave

Private Medical Insurance

Job summary

Pinnacle Group is seeking an experienced Accounts Receivable Assistant to support the finance team in Chelmsford. The role focuses on rapid resolution of invoice and sales ledger queries to ensure prompt settlements.

You will manage customer accounts, analyse debtor balances and drive timely collections, with strong Excel use and exposure to Power BI, AIQ and Chaser as a plus. This is a hybrid role with 2 office days on Tuesdays and Thursdays, working hours 8:30am–5pm.

Qualifications

• Experience in accounts receivable, sales ledger and credit control.
• Strong Excel skills for data analysis and customer account management.
• Exposure to reporting tools like Power BI or similar is beneficial.

Responsibilities

• Identify and allocate daily cash receipts across revenue streams.
• Obtain and issue authorisation for sales invoices and credit notes.
• Maintain portfolio of customer accounts and pursue timely collections.
• Produce debtor reports and update overdue balances with reasons.
• Provide regular updates to internal stakeholders on account balances.

Skills

Accounts Receivable

Sales Ledger

Credit Control

Excel

Power BI

Chaser

AIQ

Tools

Power BI

AIQ

Chaser

Excel

Job description

Pinnacle Group are looking for an experienced Accounts Receivable Assistant to support the efficient and smooth running of the team. Your responsibilities will include focusing on the rapid turnaround of invoice/sales ledger queries to facilitate prompt settlement. Our Finance Team is part of our Central Services, providing expert support to all areas of the business. They help ensure our operations run efficiently, embrace best practice and stay financially strong – enabling our teams to deliver on our mission to Transform Communities and Change Lives. The ideal candidate will have proven experience in accounts receivable, sales ledger and credit control, with strong Excel skills and the ability to manage customer accounts, analyse debtor balances and drive timely collections. You will be highly organised, proactive and results-driven, with excellent communication skills; exposure to Power BI, AIQ and Chaser would be a distinct advantage. This is a hybrid role with 2 days in the office on Tuesdays and Thursdays. The working hours are 8.30am-5pm. Please note this is a fixed term contract for 6 months.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We're a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities

• Identify and allocate daily cash receipts through various revenue streams
• Obtain and issue appropriate authorisation for the requisition of sales invoices and credit notes.
• Maintenance of a portfolio with varied customer accounts using written and verbal/telephone collection techniques.
• Report on account balances and update reasons for overdue accounts on a daily/weekly/monthly basis and elevate where necessary.
• Production of Debtor Reports for internal stakeholders.

Key requirements

• Sales Ledger / Administration and Credit Control experience.
• Effective time management and communication skills.
• Be self-organized and able to take own initiative.
• Be results driven and a team player.
• Have exposure to Power BI.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans