Accounts & Operations Coordinator

WildBounds; West of England; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid working arrangement

Performance-related bonus

Annual performance and pay review

Pension scheme 3% employer contrib

25 days paid holiday

40% staff discount

Cycle to work scheme

Maternity/Paternity and Sick Pay

Job summary

WildBounds, a Bristol-based outdoor and lifestyle retailer, is seeking an organised accounts professional to manage supplier invoices, payments, payroll and pension for both WildBounds and Housed & Harnessed. The role offers independence with the MD and external accountant, in a hands-on, office-based environment with a strong focus on accuracy and reliability.

The position is full-time, based in Bristol with a hybrid 3 days per week in the office.

Qualifications

• Solid experience managing supplier invoices and payments end to end in a small business or SME.
• Confident with Xero, and genuinely good with spreadsheets.
• Detail-oriented – you notice when a number is wrong and you chase it.
• Comfortable querying invoices with suppliers and handling queries firmly but politely.
• Able to manage and prioritise workload without close supervision.
• Strong written communication with suppliers and forwarders daily.
• Supremely organized with meticulous data and document handling.
• Creative problem solver with pragmatic, proactive approach.

Responsibilities

• Log supplier invoices and reconcile against supplier statements to ensure accuracy.
• Raise invoice issues with suppliers and drive resolution.
• Pay invoices on time across three facilities; large payments require director approval.
• Process monthly salaries and freelancer payments.
• Manage the NEST pension scheme, including monthly contributions.
• Explain and code transactions in Xero for records.
• Coordinate inbound shipments with freight forwarders and track progress to delivery.
• Handle incoming post and the general admin tasks necessary to run a small business.

Skills

Invoices & payments

Xero

Excel / spreadsheets

Attention to detail

Workload management

Written communication

Organization

Problem solving

Integrity & professionalism

Education

AAT Level 3+

Job description

About Us

WildBounds is a Bristol-based DTC retailer specialising in outdoor and lifestyle gear and apparel – a carefully curated edit of the best products for people who live adventurously.

Housed & Harnessed is our sister business – a UK distribution company representing a portfolio of outdoor and lifestyle brands including Matador, Nomadix, Sunski, Crazy Creek and others.

This role sits across both businesses.

The Role

At its core this is a hands-on accounts role covering both businesses, and it's yours to run.

Most of the work sits with WildBounds – supplier invoices, payments, payroll, pension and Xero. It's a practical, day-to-day role rather than a strategic one: we're not looking for a finance director, we're looking for someone dependable to take responsibility and ownership of accounts.

Alongside accounts, you'll work with our forwarders in managing inbound freight for the Housed & Harnessed portfolio of about a dozen suppliers. You'll also handle the practical running of the office.

There is no finance team above or below you – you'll work directly with the Managing Director and our external accountant. That means real independence, and the scope to set up how things are done. This is a great opportunity for someone who is organised, commercially curious, and takes pride in doing things properly.

This is a full-time position, based at our Bristol office and reports directly to the Managing Director. Premises address is 13 Liberty Industrial Park, South Liberty Lane, Bristol, BS3 2SU.

Key Responsibilities

• Log supplier invoices and check them against what we received – keeping our records reconciled against supplier statements so nothing gets missed or paid twice


• Raise invoice issues with suppliers, and see those queries through to resolution


• Pay invoices on time across our three facilities – choosing the right one for each (payments above a threshold are released by a director)


• Process monthly salaries and freelancer payments


• Manage our NEST pension scheme, including submitting and paying the monthly contribution schedules


• Explain and code transactions in Xero


• For Housed & Harnessed, arrange inbound shipments with our freight forwarders, including requesting quotes, providing instructions and documentation, and tracking progress through to delivery


• Open, sort and action incoming post, and handle the general administrative bits that keep a small business running

Requirements

Essential

• Solid experience managing supplier invoices and payments end to end in a small business or SME


• Confident with Xero, and genuinely good with spreadsheets


• Detail-oriented – you notice when a number is wrong and you care enough to chase it


• Comfortable querying invoices with suppliers and holding a position politely but firmly


• Able to manage and prioritise their workload without close supervision


• Strong written communication skills – you'll be dealing with suppliers and forwarders daily


• Supremely organised with a meticulous attention to detail, particularly when managing data, documents, and follow-ups


• A creative problem solver – resourceful and pragmatic when faced with challenges


• Meets the highest standards of integrity and professionalism

Desirable

• AAT Level 3 or above, qualified or studying (we'll support study for the right person)


• Payroll experience, and familiarity with NEST or another workplace pension scheme


• Experience with imports, freight forwarders, customs documentation or commercial invoices


• Experience working across more than one legal entity


• Exposure to a product or e-commerce business, and an understanding of stock


• A genuine interest in the outdoors and an outdoor lifestyle

What we’re offering

• Competitive salary of £30,000 - £34,000 depending on experience


• Hybrid working arrangement – 3 days/week in our Bristol office (from 2nd month of employment)


• Performance-related bonus


• Annual performance and pay review


• Pension scheme including 3% employer contribution


• 25 days paid holiday (plus the 8 UK bank holidays)


• 40% staff discount


• The chance to work with some of the most exciting names in outdoor and lifestyle gear


• A collaborative, close-knit team based in Bristol


• Real opportunity to grow and develop with the business as we scale


• Cycle to work scheme


• Statutory Maternity, Paternity and Sick Pay