Accounts Assistant

Acorn by Synergie; Truro; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Private medical insurance

Income protection

Holiday entitlement 24–28 days

Extra 5 days buy (after period)

Induction programme

Learning & development opportunities

Staff discounts

Company events

Job summary

Acorn by Synergie in Truro is seeking an Accounts Assistant to join our Finance Team. You will handle payments, invoices, bank reconciliations and liaise with internal teams and Members.

The role is 35 hours per week, permanent, with potential part-time consideration (minimum 25 hours). We offer private medical insurance, income protection, generous holiday allowance, induction and development opportunities, and staff discounts.

Qualifications

• Experience in an accounts role is essential.
• Attention to detail is required.
• Excellent customer service and administrative skills.
• Proficiency in Word and Excel.
• Flexible and solution-driven attitude.
• GCSE Maths grade 6 or above.

Responsibilities

• Handle payment queries from internal teams and Members.
• Manage payments, direct debits and refunds of insurance premiums.
• Contact Members about late or missing payments.
• Process invoices and set up purchasing and claims payments.
• Handle and prepare for banking all monies received and perform banking.
• Complete bank reconciliations.

Skills

Accounts experience

Attention to detail

Customer service

Administrative skills

Flexibility

Problem solving

Education

GCSE Maths (grade 6+)

Tools

Microsoft Word

Microsoft Excel

Job description

Accounts Assistant Finance Assistant Accounts Administrator

Truro £26,000-£28,000 depending on skills and experience 35 hours per week 5 days Permanent

Introduction

We are looking for an Accounts Assistant to work from our Truro office, as part of our Finance Team and in collaboration with other departments.

Part-time hours, with a minimum of 25 hours per week over a 5-day week, may be considered.

What We Offer

• 35-hour week, supporting a great work-life balance.
• Private medical insurance and income protection cover.
• 24 days' holiday, increasing to 28 days per year with length of service, plus bank holidays.
• The option to 'buy' an extra 5 days per year after a qualifying period.
• Comprehensive induction programme.
• Excellent learning and development opportunities, including professional memberships and relevant qualifications.
• Up to 25% discount on products and access to exclusive Member discounts on other everyday essentials.
• Company events to support social wellbeing.

Key Duties

• Manage payment queries from internal teams and directly from Members.
• Manage and handle payments, direct debit instructions and refunds of insurance premiums.
• Make calls to Members to discuss late or missing payments.
• Process invoices and set up purchasing and claims payments.
• Handle and prepare for banking all monies received in accordance with agreed company procedures.
• Complete bank reconciliations.

Requirements

• Previous experience working in Accounts.
• Strong attention to detail.
• Excellent customer service, administrative and organisational skills.
• Proficiency in Microsoft Office applications such as Word and Excel.
• Flexible and solution-driven.
• GCSE Maths at grade 6 or above.