Accounts Assistant

Lithia UK; Nottingham; Hybrid; GBP 26,000; Full time

Job summary

Join a leading automotive retail company as an Accounts Assistant within their Finance Shared Service Centre. You will be part of a team focused on managing financial tasks including credit checks and overdue accounts, contributing significantly to the evolution of customer service and financial accuracy. This hybrid role allows flexibility in working from home.

Benefits

33 days annual leave including bank holidays

Paid day to volunteer

Cycle to work scheme

Exclusive company discounts

Qualifications

• Confident with handling complex queries.
• Good knowledge of Microsoft Excel.
• Familiarity with ERP systems is desirable.

Responsibilities

• Perform credit checks for new and existing customers.
• Manage inbound and outbound communications regarding credit-related queries.
• Investigate and resolve discrepancies or disputes.

Skills

Strong written and verbal communication skills

Strong organisational skills

Attention to detail

Proactive and self-motivated approach

Tools

Microsoft Office applications

ERP systems

Power BI

Zendesk

Credit Assist

Job description

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Talent Acquisition Partner at Lithia & Driveway

Accounts Assistant

Lithia UK Head Office - Hybrid working with flexibility to work from home 2 days per week

Salary of £25,480 with pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

Are you confident with numbers, comfortable handling complex queries, and looking to take the next step in your finance career?

Based in our Finance Shared Service Centre, you’ll be part of a dynamic team that supports our nationwide network of retailers. With over 140 team members and a focus on continual growth and development, we’re dedicated to offering limitless opportunities for career development.

You’ll be a natural problem-solver, confident in communicating with internal teams and external customers to ensure queries are resolved quickly and accurately. From performing credit checks and handling overdue accounts, to tracking queries and reviewing aged debt reports, your attention to detail and customer service mindset will be key to success in this fast-paced, hybrid role. You’ll be working physically from Head Office for three days per week, with the flexibility to work from home for two days per week.

As a leading name in automotive retail, we’re dedicated to providing an incredible experience for our customers, both online and across our dealerships. We’re looking for someone to truly make an impact whilst fuelling our growth and driving our vision forward.

You could have the opportunity to be involved with:

• Prioritising and proactively chasing overdue debt in line with group policy and compliance frameworks
• Managing inbound and outbound communications (via phone, email and Zendesk) to ensure timely resolution of credit-related queries
• Investigating and resolving discrepancies or disputes, collaborating with dealership teams and external customers to identify root causes and drive resolution
• Processing key documentation such as remittances, copy invoices and statements to support reconciliations and ensure accurate postings
• Performing credit checks for new and existing customers, helping mitigate financial risk across the business
• Completing tasks that support the month-end close process to ensure accurate reporting and data integrity
• Using third-party portals and internal systems to retrieve documentation and ensure compliance with SOX and audit requirements
• Identifying opportunities for continuous improvement and contributing to projects that enhance team efficiency and service levels

Do you have what it takes to be a Lithia UK Associate? We’re looking for someone who has:

• Strong written and verbal communication skills, with the confidence to liaise with stakeholders at all levels
• A good working knowledge of Microsoft Office applications, especially Excel
• Excellent attention to detail, with strong organisational skills and the ability to manage multiple priorities
• A proactive and self-motivated approach, with the ability to work independently and meet deadlines
• Familiarity with ERP systems and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable

Why Lithia UK?

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Finance

• Industries

  Retail Motor Vehicles

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