Account Support Manager

Sulzer Chemtech, S. de R.L. de C.V.; Aberdeen City; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Car or car allowance

33 days annual leave

Pension contributions

Medicash

Employee assistance

Costco membership discounts

Car leasing option

Long service awards

Learning pathways

Armed Forces support

Job summary

Sulzer is seeking an Account Support Manager to drive revenue growth across Scotland's existing customer base and identify new opportunities to expand Rotating Equipment Services. You will build trusted relationships with customers and work with Sulzer service centres and technical specialists to deliver value.

In this role you will manage account plans, pursue new business across industrial sectors, and help customers improve reliability and uptime while Sulzer remains their trusted service

Qualifications

• Proven experience in account management and business development within engineering or industrial services.
• Strong track record growing existing accounts and winning new business opportunities.
• Excellent relationship-building, communication and negotiation skills.

Responsibilities

• Develop and strengthen relationships with existing customers across Scotland, identifying opportunities to increase service penetration.
• Support the development and execution of account plans focused on expanding Sulzer's aftermarket and service offerings.
• Identify and pursue new business opportunities across industrial sectors to generate revenue growth.
• Engage with maintenance, operations, engineering and procurement stakeholders to understand challenges and craft tailored solutions.
• Promote Sulzer's Rotating Equipment Services portfolio including repairs, refurbishments and upgrades.
• Collaborate with internal service centres, engineering teams and specialists to deliver customer outcomes.
• Conduct market analysis to identify trends, competitor activity and new business areas.
• Maintain accurate sales forecasts and pipeline activity through CRM systems.
• Represent Sulzer at customer meetings, industry events and networking opportunities.

Skills

Account management

Business development

Technical sales

Relationship building

Negotiation

Driving licence

Tools

CRM systems

MS Office

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Are you ready to take your career to the next level with a world-leading engineering company?

At Sulzer, we operate through a network of advanced service centres across the UK and more than 100 service locations globally, delivering industry-leading solutions for the maintenance, repair, refurbishment and upgrade of rotating equipment. Our expertise spans pumps, turbines, compressors, motors and generators, supporting both Sulzer and third-party equipment throughout its lifecycle.

As part of our continued growth strategy, we are looking for an Account Support Manager to drive revenue growth across our existing customer base in Scotland while identifying new and diverse opportunities to expand our Rotating Equipment Services offering. This is a highly visible commercial role where relationship management, business development and technical credibility come together to deliver long-term success.

You will work closely with customers across key industries, helping them improve reliability, reduce downtime and maximise the performance of their critical assets, whilst positioning Sulzer as their trusted service partner.

Your Main Tasks and Responsibilities

• Develop and strengthen relationships with existing customers across Scotland, identifying opportunities to increase service penetration and account growth.
• Support the development and execution of account plans focused on expanding Sulzer's aftermarket and service offerings.
• Identify and pursue new business opportunities across a broad range of industrial sectors, generating sustainable revenue growth.
• Engage with maintenance, operations, engineering and procurement stakeholders to understand operational challenges and develop tailored solutions.
• Promote Sulzer's complete Rotating Equipment Services portfolio, including repair, refurbishment, upgrades, field service, condition monitoring and reliability solutions.
• Work collaboratively with internal service centres, engineering teams and technical specialists to deliver exceptional customer outcomes.
• Conduct market analysis to identify emerging trends, competitor activity and new areas for business development.
• Maintain accurate sales forecasts and pipeline activity through CRM systems.
• Represent Sulzer at customer meetings, industry events and networking opportunities.

To Succeed in This Role, You Will Need

Proven experience in account management, business development or technical sales within an engineering, industrial or service-based environment.

Demonstrated success in growing existing customer accounts whilst developing new business opportunities.

Excellent relationship-building skills with the ability to engage stakeholders at all levels of an organisation.

Commercial awareness combined with a consultative and solution-based sales approach.

Strong communication, presentation and negotiation skills.

Self-motivation, resilience and the ability to work independently across a large geographic territory.

A full UK driving licence and willingness to travel throughout Scotland.

What we offer you

• A competitive basic salary
• Annual personal bonus scheme based on company and personal performance
• Car or Car Allowance
• 33 days annual leave.
• Defined pension contributions.
• Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.
• Confidential support via Employee Assistance Programmes.
• Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.
• Discounted personal car leasing for you your family and friends
• Long Service Awards celebrating your commitment.
• Continuous learning opportunities through Sulzer Learning Pathways.
• Armed Forces Support - As a Silver Award holder of the MoD Defence Employer Recognition Scheme, we actively support veterans, reservists and Cadet Adult Volunteers. This includes policies that enable time for training, camps and deployment, alongside access to a growing internal military network.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.