Account Specialist - Bristol

Chiesi Farmaceutici S.p.A.; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

Chiesi Farmaceutici S.p.A. seeks an Account Specialist focused on respiratory solutions. This role involves promoting the AIR portfolio to key healthcare professionals and ensuring customer satisfaction. Ideal candidates will have sales experience, NHS knowledge, and strong interpersonal skills in a dynamic environment.

Qualifications

• Understanding of NHS and proven sales success.
• Working towards or having ABPI qualification.
• Effective planning abilities and full UK driving license.

Responsibilities

• Serve as primary contact for customers and promote the AIR portfolio.
• Develop account plans and build customer partnerships.
• Ensure KPIs are met, including sales and customer satisfaction.

Skills

Sales success

Presentation skills

Clinical knowledge

Market knowledge

Project management

Analytical skills

High-quality communication

Digital media affinity

Education

ABPI qualification

Job description

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Department: Respiratory Sales & Marketing

Business Area: Sales

Job Type: Leased Employee

Contract Type: Permanent

Location: Bristol, GB

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.

We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi UK

Chiesi UK is the number one affiliate of the Chiesi Group and works on important therapy areas, such as neonatology, organ transplantation and rare diseases, alongside our treatments for respiratory conditions. We are proud to be a B Corp company, committed to using business as a force for good and always pursuing high social and environmental standards, to ensure the best outcomes for our people, patients and communities.

Our shared values of integrity, trust and innovation help us build authentic and transparent relationships, with the focus always remaining on the patient. We also value inclusivity and encourage everyone’s unique talents, sharing perspectives and ideas.

What we offer

At Chiesi, we foster a work environment where individuals can reach their full potential and build meaningful careers. Recognized as one of the 2024 UK Best Workplaces and a Top Employer for nine consecutive years, we prioritize our people and offer competitive benefits, services, and programs to enrich their personal and professional lives.

Who we are looking for

Purpose

To act as the single point of contact for customers, facilitating solutions that meet their needs and those of Chiesi. The Account Specialist (AS) will promote Chiesi’s AIR Portfolio in line with the UK marketing plan and local customer plans, aiming to increase revenues.

Key Customers & Target Accounts include GPs, Practice Nurses, Practice Pharmacists, Health Care Assistants, and other decision-makers, focusing on GP Practices and Primary Care Networks/Clusters.

Portfolio Priorities include the AIR portfolio and B Corp & sustainability initiatives.

Profile

Ideal candidates will have a strong understanding of the NHS, proven sales success, advanced selling and presentation skills, robust clinical and market knowledge, effective planning abilities, and a full UK driving license. Candidates should be working towards or have an ABPI qualification.

Main Responsibilities

The AS will serve as the primary contact for customers, promote the AIR portfolio, develop account plans, build customer partnerships, utilize digital and face-to-face interactions, and ensure KPIs are met, including sales, NPS, and customer satisfaction. Adherence to ABPI Code of Practice and company policies is essential, along with supporting the UK’s B Corp credentials.

Key Competencies and Skills

Strong project management, interpersonal, analytical, decision-making skills, digital media affinity, empathy, high-quality communication, and disease/product knowledge are required.

Chiesi UK values diversity and promotes equality, ensuring a respectful, inclusive work environment free from discrimination and harassment.