Account Manager Support

Work Wales; Cardiff; On-site; GBP 23,000 - 28,000; Full time

Job summary

A market leading organization in Cardiff is seeking an Account Manager Support to ensure smooth communication between clients and suppliers. This role involves client coordination, stock oversight, and supplier management while producing accurate reports. The ideal candidate should have a background in customer service or administration, strong organizational and communication skills, and be comfortable using IT systems. If you're ready to join a company with strong values and client partnerships, we want to hear from you.

Qualifications

• Background in customer service, purchasing, administration, or coordination-based role.
• Able to manage competing priorities and stay calm in a fast-paced environment.
• Confident in liaising with clients and suppliers, building working relationships.

Responsibilities

• Respond to client queries promptly, maintaining strong client relationships.
• Oversee stock levels, forecasting needs, and arranging timely replenishment.
• Engage with suppliers to ensure timely product delivery and competitive pricing.
• Produce clear updates and reports for managers and clients.

Skills

Customer service experience

Organizational skills

Communication skills

IT proficiency

Job description

Overview

Account Manager Support – Cardiff – Up to £28k depending on experience. Are you looking to step into a role where you\'ll support a market leading organisation known for delivering first-class service and smooth project execution for major household brands?

Our established partner, an innovator in full-service retail solutions is expanding its Support team and is now recruiting a Client Support Coordinator. Working closely with a Senior Account Manager, you will play a key role in managing an important, high value client. This company is well regarded for its reliability, operational excellence and commitment to sustainable working practices, supporting national retailers with everything from product sourcing to distribution management.

The Role

In this role, you will become a key link between clients, suppliers and internal teams, ensuring daily activities move forward without interruption. Your duties will cover:

• Client Coordination: Responding to queries promptly, maintaining strong communication and nurturing long-term client confidence.
• Stock Oversight: Keeping track of inventory levels, forecasting needs and arranging timely stock replenishment.
• Supplier Management: Engaging with approved suppliers, obtaining competitive prices and ensuring products arrive within agreed timelines.
• Reporting & Admin: Producing clear, accurate updates and reports for managers, clients and colleagues.

The Person

• Relevant Experience: Background in customer service, purchasing, administration or a coordination-based role, ideally within retail, manufacturing or supply chain settings.
• Strong Organisation: Able to manage competing priorities and stay calm in a fast-paced environment.
• Communication Skills: Confident liaising with both clients and suppliers, building positive working relationships.
• Tech Savvy: Comfortable with IT systems, data and learning new tools quickly.

If you want to join a well-established company with strong values and long-standing client partnerships, we\'d be delighted to hear from you