Account Manager, Stitch - Employee Communications

Deloitte LLP; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a meticulous and organized Account Manager to join their dynamic team. This role involves managing internal communication campaigns for global brands, ensuring that projects meet client expectations while adhering to budget and timelines. The ideal candidate will thrive in a fast-paced environment, showcasing their project management expertise and communication skills. With a commitment to quality and client satisfaction, this opportunity offers a chance to make a significant impact in a collaborative and inclusive culture. If you are passionate about delivering exceptional service and driving results, this position is perfect for you.

Benefits

Flexible Working Hours

Professional Development Opportunities

Health and Wellness Programs

Employee Assistance Programs

Qualifications

• Experience in managing complex projects in marketing or communications.
• Strong communication skills in both verbal and written formats.

Responsibilities

• Manage client internal communication campaigns from pitch to delivery.
• Oversee project budgets and ensure timely delivery.

Skills

Project Management

Client Communication

Budget Management

Creative Brief Writing

Organizational Skills

Education

Bachelor's Degree in Marketing or Communications

Tools

Office Communication Tools

Job description

Are you an account or project manager currently working in the creative, marketing and communications industry? Do you care passionately about quality, delivering great work and keeping clients happy? Are you on the look-out for a new challenge? If the answer is yes, then keep reading.

We’re on the lookout for our next Stitcher; an eagle-eyed, highly organised account manager, someone who gets stuff done and knows exactly how to balance client needs with reality.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values.Whatever we do, whereverwe arein the world, welead the way,serve with integrity,take care of each other,fosterinclusion, andcollaborate for measurable impact.These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost.

Connect to your opportunity

We’re Stitch, the employee communications team at Deloitte. We create employee communications for global brands which educate, energise and enlighten, transforming tricky topics into inspiring employee stories.

As a Stitch Account Manager you play a key role in managing client internal communication campaigns and projects. You will oversee the deliver of multi-media employee communications from initial pitch to final delivery and everything in between.

The Account Manager opportunity;

• Working with global brands and high street names on employee communication projects spanning geographies, channels, languages and styles.
• Digesting and interpreting the client ask, writing excellent and effective briefs, whether it’s for a piece of copy, new brand, video or an animation.
• Working closely with creative teams, clients and colleagues to create employee communications which meets the brief and exceed expectations.
• Championing quality; using your laser sharp focus on the detail; the words, the numbers andfinal delivery.
• Managing a range of projects and clients, ad hoc one off comms needs to annual global campaigns - no two days are ever the same.
• Overseeing the commercials, ensuring projects are delivered on time and to budget.
• Working effectively in diverse teams within an inclusive team culture.

Connect to your skills and professional experience

• You are perhaps working at a creative agency, or in a marketing, communications or digital role.
• As a proven project or account manager you will already be looking after complex projects or programmes and be familiar working with a range of creative teams, clients and/or suppliers.
• You are a confident and clear communicator, you write well and can articulate yourself effectively in both verbal and written formats.
• You have a good grasp of numbers and an ability to competently cost, track and report on projects to measure key metrics. You will be experienced in planning and managing budgets and project finances.
• You are highly organised and calm under pressure, you know your way around a project plan and you are familiar with all the usual office communication tools and applications, you know your .jpeg from your .mp4 your .ppt from your .xls !
• You are a people person who really shines no matter who you’re working with…the team, clients, colleagues or our network of suppliers.
• You know what it means to give the best client experience holding a strong track record in growing and developing client relationships.

Connect to your business -Tax

Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.

Global Employer Services (GES)

Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"The beauty of Deloitte is that we're so big and diverse you can easily surround yourself with people who complement your style to create highly effective teams together."

"I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues. "

-Montine, Tax Consulting

“At Deloitte you acquire a lot of knowledge – fast. It’s interesting work, often for household names” -Erica, Tax Consulting

Our hybrid working policy

You’ll be based in Bristol with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers