Account Manager (Social Media)

JR United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their friendly team in London. This role focuses on managing significant B2B social media accounts, particularly in the electrical and financial sectors. You will be the main point of contact for clients, building strong relationships and ensuring that their goals are met with high-quality service. The ideal candidate will have a strong background in social media and digital marketing, along with the ability to manage multiple projects and budgets effectively. Join a vibrant agency that values creativity, collaboration, and employee well-being, offering a hybrid working model and numerous benefits.

Benefits

Unlimited Paid Holiday

Free Breakfast at the Office

Perkbox Rewards Platform

Auto-enrolment Pension with up to 8% Contribution

Regular Socials and Team-building Events

Annual Salary and Quarterly Performance Reviews

Choice of Company Apple MacBook Pro or PC

Charity Opportunities During Working Hours

Qualifications

• 2-3+ years in a client-facing agency role delivering digital and social media campaigns.
• Experience with B2B clients in utilities or financial services sectors.

Responsibilities

• Primary contact for clients, managing relationships and ensuring high-quality service.
• Overseeing delivery of social media projects, including campaign production and influencer marketing.

Skills

Client Servicing Skills

Digital Marketing

Social Media Management

Relationship Building

Education

Bachelor's Degree in Marketing or Related Field

Job description

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Our client, a super friendly, award-winning social media agency based in London, is looking for an Account Manager to work across a significant B2B social media account.

They seek an experienced Account Manager with a strong interest and background in social media. You will manage multiple clients, particularly in the electrical and financial services sectors, and should have prior experience managing B2B accounts and enthusiasm for this space.

As a B2B Account Manager, your responsibilities include:

1. Being the primary contact for clients, building strong relationships, understanding their goals, and ensuring high-quality service through regular communication and support.
2. Managing B2B client relationships, with an understanding of the differences between B2B and B2C marketing needs.
3. Overseeing the delivery of social media projects and retainers, including social creative (always-on and campaign production), paid media activations, and influencer marketing, from start to finish, collaborating with colleagues to meet deadlines, budgets, and client expectations.
4. Managing budgets, contributing to account planning, and identifying opportunities to add value. Developing scopes of work and supporting revenue growth within your portfolio.

You should be knowledgeable in all things social and digital marketing:

• You can cite examples of social best practices and have opinions on recent campaigns.
• You are confident working with Creators and/or Influencers on behalf of clients.

Qualifications and experience you bring:

• 2–3+ years in a client-facing agency role delivering digital and social media campaigns.
• Experience working with B2B clients, ideally in utilities or financial services sectors.
• Strong client servicing skills, including expectation management, communication, and relationship building.
• Experience managing timelines, estimates, budgets, forecasts, and invoices.
• Proficiency in digital marketing and social media, with a desire to stay updated on trends.

Benefits offered include:

• Unlimited paid holiday
• Free breakfast at the office
• Perkbox rewards platform
• Auto-enrolment pension with up to 8% contribution
• Regular socials and team-building events
• Annual salary and quarterly performance reviews
• Choice of company Apple MacBook Pro or PC
• Hybrid working model (approx 2 days in-office, 3 days remote)
• Charity opportunities during working hours