Account Manager – Sales Support

Potter & Moore Innovations; Peterborough; On-site; GBP 35,000 - 80,000; Full time

Job summary

Join a dynamic business as an Account Manager focused on back-of-house support. Play a crucial role in ensuring smooth retail operations while managing admin tasks, sales forecasting, and inventory planning. This hands-on role offers growth potential into customer-facing positions within the grocery and beauty sectors.

Benefits

Competitive salary based on experience

Flexibility to work from home a few days per week

Real opportunity for growth and impact

Investment in people’s development

Qualifications

• Experience in grocery or beauty retail highly valued.
• Proactive and detail-oriented, thriving in a fast-moving environment.
• Strong background in sales forecasting and inventory management.

Responsibilities

• Manage day-to-day account administration and coordinate with partners.
• Analyse sales data and support decision-making processes.
• Ensure brand compliance and assist in promotional activities.

Skills

Analytical skills

Organizational skills

Communication

Problem-solving mindset

Education

Experience in account management or sales support

Tools

EPOS systems

Excel

Job description

1 week ago Be among the first 25 applicants

We’re a fast-moving, multi-branded business operating across grocery and UK beauty retail. We work hard and expect a lot from our team—but we also support and reward the right people. If you’re someone who can see beyond challenges and recognise the exciting opportunities in our market, you’ll thrive here.

About the Role:

As an Account Manager focused on back-of-house support, you’ll play a crucial role in keeping our retail operations running smoothly. This isn’t a polished, process-heavy corporate role — it’s hands-on, fast-moving, and vital to our success. You’ll manage admin, forecasting, EPOS reviews, sales data, and brand compliance, supporting both our internal teams and retail partners. For the right person, there’s a real chance to grow into a customer-facing role and deepen your expertise in grocers and beauty brands.

Key Responsibilities:

• Handle day-to-day account administration and coordinate closely with retail partners.
• Analyse sales data and EPOS reports to spot trends and support decision-making.
• Support sales forecasting and inventory planning with internal teams and retailers.
• Ensure brand compliance and support promotional activities in store.
• Work cross-functionally with sales, marketing, and supply chain teams to deliver results.
• Manage customer queries related to orders, invoicing, and deliveries.
• Keep accurate and up-to-date account records and documentation.
• Help prepare reports and presentations for internal and external stakeholders.

Requirements:

• Experience in account management or sales support within grocery or beauty retail.
• Strong analytical skills and comfortable with EPOS systems, Excel, and sales data.
• Highly organised, able to juggle multiple priorities in a fast-paced environment.
• Excellent communicator who can work well across teams and with retail partners.
• Proactive and detail-oriented with a problem-solving mindset.
• Able to thrive in a hands-on, fast-moving culture.
• Knowledge of UK grocery and beauty retail markets.
• Experience with sales forecasting and inventory management tools.
• Understanding of brand compliance and retail promotional processes.

Why Join Us?

You’ll be joining a dynamic business with a real opportunity to make an impact. If you’re someone who sees the potential in a fast-moving, multi-brand environment — and wants to grow into a customer-facing role — this could be the perfect fit.

Salary and Benefits:

• Competitive salary based on experience.
• Primarily an office-based role to encourage collaboration and team connection, with flexibility to work from home a few days per week.
• Opportunity to work in a fast-paced, multi-brand environment with clear growth potential into customer-facing roles.
• A role that offers real responsibility and impact within grocery and UK beauty retail.
• We value and invest in our people’s development and success.

REF-222000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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